Legal Secretary of the Day: Pepsi’s $1.26 Billion Mistake
Faithful Coca-Cola drinkers can laugh about this one. PepsiCo is having a rough month, reports the National Law Journal. PepsiCo’s purified water brand, Aquafina, has cost it a pretty penny.
Charles Joyce and James Voigt of Wisconsin sued PepsiCo earlier this year for stealing their idea of bottling and selling purified water. They claim that they had confidential discussions with distributors about the idea in 1981 and that the distributors passed those trade secrets along to Pepsi. It sounds like a bit of a ridiculous lawsuit; PepsiCo calls their accusations “dubious.”
But the Wisconsin men won. They won big. They won $1.26 billion dollars.
How did they win? By default judgment. PepsiCo’s lawyers never responded to the complaint, and the judge awarded the Wisconsin plaintiffs a default judgment.
Why did the Pepsi people never respond? Meet PepsiCo legal secretary, Kathy Henry.
Kathy Henry is secretary to Pepsi’s Deputy General Counsel, Tom Tamoney, in North Carolina. Tamoney was sent a letter in September about the lawsuit — but he never got the letter. From the Associated Press:
Stith & Stith forwards a letter about the case to Tom Tamoney in PepsiCo’s legal department, but his secretary, Kathy Henry, “was so busy preparing for a board meeting she did not deliver it to anyone” or tell anyone about it or enter it into a log that tracks such things, according to PepsiCo’s court filing.
Later that month, the plaintiffs asked for a default judgment for $1.26 billion, based on the revenue and profit PepsiCo has made on Aquafina, and they got it. The judge awarded damages on September 30.
When a letter about that arrived, Henry did take note:
When Henry receives that notice, she enters it in her log, and that triggers her memory of receiving the earlier letter.PepsiCo lawyers learned about the case the next day, the company said.
Now Pepsi has filed a motion to vacate the order and dismiss the claims. Part of their defense is that they should have been served at company headquarters in New York rather than in North Carolina, where the company was incorporated. They are also puzzled by the fact that lawyers for their distributors, who did appear in court in June and July, never told them about the case.
In addition, in their motion, they say that the cause of action is too old and has gone flat. From the National Law Journal:
In seeking to dismiss the case, PepsiCo argues that the statute of limitations should preclude the lawsuit, brought 15 years after the company started selling Aquafina and more than two decades after the alleged confidential talks. Moreover, “the $1.26 billion judgment that has been entered is unprecedented in size and justice requires that PepsiCo have a chance to defend itself,” the company said.
A hearing to resolve this is set for November 6. We hope that Kathy Henry has put that on everyone’s calendars.
UPDATE (11/6/09): The judgment has been vacated.
Price to PepsiCo for Not Being in Court: $1.26 Billion [National Law Journal via WSJ Law Blog]
No show in Wis. court could cost PepsiCo $1.26B [Associated Press]




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First to say she's fired
am i first?
This story is a lie. She wasn't preparing for a board meeting, she, like all secretaries, was getting pounded in the ass.
So Coke finally won a lawsuit against Pepsi huh? BTW, thanks for covering this Elie. This blog just might be savedd yet
looks like someone forgot to CHECK YOU EMAILS
oops
4- Kash wrote this
legal secretaries are idiots, across the board.
7 - thanks for clarifying. I figured it was written by a Duke law grad
Wis. clearly needs its own version of NJ Court Rule 1:1-2
Kash, please post lewd lascivious pics of yourself at your soonest possible convenience yes thank you much please.
ShaFeef
Let me get this straight
1) Served in their place of incorporation (hmmm thinking back to Corps class, that's where you can do it)
2) Secretary got the letter but ignored it
3) Their distributors showed up but didn't tell them
So 1+2+3= The "we're assclowns defense please please don't make us pay 1.26 Billion dollars because we're idiots, our employees are morons, and our distributors are fucking morons" defense?
Idiots I hope they lose and keep losing
(though I do grant the 15 year defense is valid, but being evil I hope the court ignores it)
The typical secretary's day planner:
8:00 AM - Arrive at work.
8:00 AM until 12:00 PM - Get pounded in the ass.
12:00 PM until 1:00 PM - Lunch; apply ointment to ass.
1:00 PM until 5:00 PM - Get pounded in the ass.
5:00 PM - Depart from work.
5:00 PM until 5:30 PM - Commute home on train (standing).
5:30 PM until 6:00 PM - Prepare and eat dinner.
6:00 PM until 11:00 PM - Get pounded in the ass.
Perhaps she was elected as the fall man?
Anyone know what time the bus gets here!
Affirmative Walrus Take?
And we all wonder why BigLaw dropped the axe on staff first?
Will she be fired? That depends. Is she hot?
Legal secretaries have easy jobs. However, most of them are incompetent. Please explain.
17 - feminists have brainwashed educated women into thinking that being a secretary is demeaning and sexist
I'd be surprised if this was a mistake. I've seen at least 2 instances where a large company fails to respond to a complaint brought by individuals in the commercial context.
It's a strategy to run up the plaintiff's costs in seeking default, defending the motion to vacate (always based on some administrative snafu), and delaying the ultimate resolution - often by a year a more.
It's strategy. The judge should stick with the default order.
Interestingly enough, I am actually pounding my secretary in her ass right now as she reads this post to me.
This poor woman is going to be forced to take the fall for a simple mistake.
Pepsi will never have to pay $1.26 billion for this.
Just another example of redistribution of wealth upwards in our society.
How utterly lame to blame a failure to answer on a legal secretary. Lame lame lame. Actually it's just chicken shit lame. Like that letter would be the only mechanism for Pepsi's GC to know it was being sued for a billion dollars. Uh-huh. Right. Hey did you hear the Brooklyn Bridge is for sale again -- cheap!
Kash,
May you please do yourself the honor of pleasuring my camel with your anus?
ShaFeef
Pepsi scratches Aquafina. A damned country dreads the tourist. Why can't a lesson bicycle after Aquafina? Every offhand designer stirs inside a gone baby. A surgery bolts. The activating assistance decays without Aquafina. Aquafina complains about the suspicion above a plastic. Without Aquafina lurks the technical welfare.
I come to this site to get a jump on the stuff that will be on Law.com's Newswire tomorrow, not to get a re-hash of what I read there yesterday.
18: let me refer you to posts 13 and 20. Although in truth, many educated women don't choose to be secretaries because the work is boring as shit, not because 15 year old boys post obnoxious things about secretaries on the internet.
Wow, only a 24-hour lag time on a major story that received national press attention... YESTERDAY. Keep up the good work ATL!!!
I don't know what the rules are in Wisconsin, but I feel pretty confident that in state court in NC they would be absolutely screwed. Here, once they didn't bother to answer, you'd get an entry of default. Once the entry of default is in, unless you get relief from it for excusable neglect (arguably they could have succeeded on that here) you are precluded from making any arguments as to the merits of the case (statute of limitations here comes to mind, of course), but you can show up to contest the damages. Since they didn't even bother to do that, I don't see how the judge had any alternative but to impose a judgment for the full amount the plaintiffs asked for. There was no evidence presented to the contrary!
I mean, sure, they have to fight it, but I think they are (and should be) screwed here. If they don't lose, then something is rotten in the state of Wisconsin.
And what is wrong with serving their registered agent who is explicity authorized by law to accept service on their behalf????? Under N.C. law that would be completely legit.
I'll bet you $1.26 billion the default will be vacated, as it should be.
@26 = racist Walrus
All jokes aside, does no one feel any sympathy for the planet sized pit in her stomach she must have felt when she walked in to mention the letter she forgot and the $1.2B result? I think the only way to do that is to preface it with "OK, I fucked up and I'll resign if you want me to..."
Retired partner here: Twice during my career I was called upon to save the day when a plaintiff's attorney got a default judgment against a huge corporation for zillions of dollars, all because someone in corp hdq dropped the ball like this secretary. Both times, the court vacated the default judgment, but there was plenty of sweating at hdq until the final decision. Both times, we later settled on favorable terms in order to preclude a later appeal. Shit happens, almost every day.
I hear there is an opening for a legal secretary position at PepsiCo.
Job Requirements:
-A willingness to take the fall for whatever ridiculous sh*t we deem necessary.
@28. I usually refrain from posting here but your comment is particularly obnoxious. (1) Don't be that guy. You know, the one that just left civ pro and now needs to wax analytical on an anonymous blog. (2) Why do you think anyone cares about North Carolina?
why must every post on ATL devolve into ass action?
Based on the content of PE's posts today, it would seem that someone slipped 2 tabs of high powered acid in his coffee this morning
I just can't get enough of CHECK YOU EMAILS. Continues to amuse.
This strikes me as very sloppy management by Pepsi's legal department of their registered agent. At my old company, I was in charge of all US litigation matters among my other reponsibilities. I had it set up with CSC, the registered agent in Delaware where we incorporated, to automatically notify me by e-mail the second they were served in any suit - from a bs breach of contract case on up to a multi-million dollar patent suit. There is no way in hell I would trust that to my idiot secretary, and she was an idiot, that was when she actually showed up to work and not out on one of her "sick days" - but I digress. These matters should never be left to underlings.
28 is the reason lawyers are perceived LAME. Damn I hate 28.
If Elie made this mistake "served at company headquarters in New York rater than in North Carolina", we would see no less than 50 posts commenting on his intellect.
A secretary's primary goal is to manage expectations. This woman utterly failed to perform.
you people are MORONS. they wont have to pay. Go read your civpro outlines you losers
Uh...I'm pretty sure that's the consensus here 42. Now please get back to class or you may be marked "tardy."
28 - you're wrong. This thing gets vacated in about two seconds.....like almost all default judgments.
24 - Sorry about your stroke. But I do enjoy your posts more now.
Is that wrong?
PE's new posting style sort of reminds me of a Bob Dylan song. Or maybe a Ginsberg poem? He may very well be the next great American poet.
Aren't almost all default judgments vacated? I'd be shocked if this one wasn't. A judge is going to want to a decide a billion dollar case on the merits.
41 FTW,
Please ban fake PE immediately. (I don't think anyone would mind if you want to ban real PE while you're at it, though maybe that clown can stay because one out of every fifteen comments is mildly amusing.) But the fake PE's gawdawful schtick impersonating PE's merely annoying schtick just can't go on.
now i could see how a non-legal tabloid/newspaper would think this is "news" worthy, but isn't ATL run by ex-lawyers...why do you ppl think this is news-worthy...the default WILL be vacated. And for the moron who thinks this is strategy to run up the plaintiff's costs of litigation...come on..this is run of the mill stuff. A default judgment takes no effort or costs, other than the hour or so you show up for court and request it.
uhhh.. 50, The expensive part is trying to make the default stick, opposing the motion to vacate or set aside, arguing that motion, etc. If you choose not to oppose, then you've still wasted the couple grand requesting the default. Even then, it's a dumb and risky strategy for the defense, but it certainly can make a poor plaintiff a little lighter in the wallet.
How random is it that Pepsico's registered agent is a small law firm (that does not even have a website) in New Bern, NC (where Pepsi was invented).
holy shit. default judgment has to be vacated here but still
No one would blame a real mistake on a secretary. That's absurd. You take it in the chin and blame yourself... if it's real. This is clearly a ploy. One commenter mentioned that it's possibly to drive up the plaintiff's costs. Makes sense.
Also, notice that PE isn't really PE, it's Partner "EmeIERtus." there's also a Partner eRNeritus. Popular character here on ATL comment line.
51, if you give it to a biglaw associate to do, yes it will be expensive...if you give it an experienced attorney, it will take little time and money,..and I mean everything, the default, opposition, argument, etc.
19, I'd love to see more specifics about your claim. In my many years of defending corporate clients, some of whom routinely get served every day through their registered agents, I have never, ever seen a defendant intentionally take a default judgment in order to increase the plaintiff's litigation. There are a millions ways to run up the bill without risking your client's case like that.
why would anyone want to be a legal secretary?
I agree with 56, 19 is a moron. You can file a motion to dismiss, wear them down in discovery, etc. Default judgment is a stupid way to supposedly drive up costs considering it doesn't cost much to begin with.
"at company headquarters in New York rater than in North Carolina"
rater = rather
we forgive you kash. it's cute.
54, my favorite was Partner EmerTIUS.
Where was the Complaint during all that time? The secretary forgot about a letter, but where did the Complaint go? Someone was served or they couldn't have gone forward with the default judgment. Somebody other than the secretary (read: patsy/scapegoat) screwed up big time.
Kash - I would like to pretend that your gluteal cleft is perfectly situated between to well-formed lumps of creamy gulab jamin. May I have the opportunity to present my large lamb kabob to such a fine location, and allow it to bake in your clay oven until some sweet lassi is produced?
58 - those are less likely to delay the schedule - ignoring a complaint does. also there is a non trivial chance that the plaintiff will just go away, avoiding the 50k in case analysis that results from simply sending the complaint to outside counsel. and as everyone has pointed out, there is a 99.99 percent chance that it will be vacated. and even if not, you can usually still contest damages. the strategy is not a bad one on an expected value basis.
56 - the complaint slips through the cracks of in-house counsel. agreed that no outside attorney would risk it.
55 - your experience with default is limited to foreclosures and delinquent credit cards. go away.
Someone check PE's Broca's area.
14,
Shame on you. She was set up as the "fall person," not the "fall man."
Blaming this poor, poor woman for a $1.26-billion mistake is just plain sexist. Billion-dollar oversights sometimes just happen, OK? She was busy, alright? A man would never get fired over this.
EQUALITY SECURE
To all you secretary "haters"; if legal secretaries are all a) "getting pounded in the ass," b) "incompetent," and c) "have easy jobs." Epic fail. Let's not even discuss the obvious douchebaggery of judging all individuals in a group based on one secretary's mistake; let's see some of you ninnies run a law office WITHOUT a secretary. Na gannah happen. I have yet to encounter a lawyer who knows how to operate a Xerox machine. Also, for all you unemployed 2009 grads who like to knock non-lawyers--enjoy your unemployment. I heard McDonald's is looking for help...
hey 63 dumbass, the procedure for vacating default is same regardless of what kind of case it is...and I don't do foreclosures or credit cards asswipe. I'm a commercial litigator.
Another vote for "19 is a moron."
I would love to be in the meeting where some attorney goes..."hey I have a great idea as to how we can screw P. Just hang with me for a sec. First, let's not do shit, take default. Only then we get down to work and laugh as their accounts dwindle."
66, very funny!!! I am a lawyer and I know how to use a Xerox, but then again, I have an MBA so maybe that is why I am not stupid like these idiots commenting about secretaries. Get a life people...leave the secretaries alone! Most secretaries know more than a big law junior associate.
This story is incomplete. I read somewhere else that the company that acted at the agent for service of process did not forward the complaint to Pepsi, which had nothing to do with the secretary. Placing blame on this poor woman is pretty pathetic. It is my experience that the attorneys who talk crap about the support staff are the ones who are lazy and produce crap work.
I'm a commercial litigator! WAAAAAAAAAAAAAA!!!!
lol, 69 referenced his MBA in an attempt to prove intellect
no, it was a joke to explain maybe that is why I know how to use a Xerox even though I am a lawyer...using a Xerox doesn't require intellect.
In the state of Washington, if the statute of limitations had not expired when the lawsuit was filed and served, the plaintiff would get the judgment.
A failure to respond to a properly filed and served complaint is considered an admission as to liability and the damages requested.
Other states may differ. In order for a default judgment to be vacated, the defendant would have to provide a meritorious defense AND good reasons for excusable neglect. When a party is properly served, excusable neglect is VERY difficult to establish.
And having a JD or an MBA does not prove intellect. Nor does being a lawyer. I know alot of stupid lawyers.
Writing "alot," however, does prove lack of intellect.
21 - Please explain the "redistribution of wealth upward" comment. The secretary doesn't have to pay for the default judgment. Idiot.
I can only imagine the smirk on the judge's face as he was signing that order. I love our legal system.
LOL@64. However, your comment is lost on most here.
I though fauxPE was just high..
@66: If I agree with everything you say, will I still get to pound her in the ass?
- Hopeful 3L
76, aren't you late for torts class?
69 is not stupid because he got an MBA and a JD? The only other answer is you are a masochist.
Doesn't matter b/c it is probably getting vacated, but still.
Bush league move leaking that it was the secretary's fault. Even assuming that is true, you never pull that kind of crap. Fire her privately if you must.
How is it possible the PepsiCO was sued, and every member of the in house litigation department did not immediately receive a copy of the complaint and an offer to pitch the case from every law firm lawyer they'd ever met? If you're the relationship partner at a firm that does soft IP work for Pepsi (hello, Sidley Austin), you're the one that should be fired.
57
Exactly! I was a legal secretary for many years and was laid-off by BigLaw. You guess the name of the firm....Never again!
@8, if secretaries are idiots, and you depend on one, what does that make you?
Pepsi is ready to scapegoat - truth is, they thought they were too big and the suit would never go anywhere. (And by the way Pepsi, every time another bottle of your finest filtered tap water was sold, the statute began tolling again.)
75: thank you! I don't know what the deal is with lawyers, but the amount of psychological self-love in this profession is unbelievable. I guess maybe it's a product of the rest of the world hating us.
84: agree. The whole premise here is a joke. Because of one letter that was misfiled, or not filed, by a secretary, PepsiCo remained wholly unaware that a billion dollar judgment against it was pending?
Gimme a break. I think I'll go back to chuckling at the retard who is obsessed with pounding secretaries, pounding secretaries' asses, pounding Kash and pounding Kash's ass. Is this a great profession, or what?
I used to work at Pepsi and I know that Secretary. Here's what happened: The Secretary is a lesbian (like most Secretaries). She was busy licking her GF's slot when the letter was delivered. As a result, it fell under her desk and she didn't find it until it was too late. End of story. If you don't believe me call Pepsi and ask them if my explanation isn't correct.
If Pepsi loses and the judgment isn't vacated they can sue the Secretary and recover the $1.2 billion from her. If she has to pay it out over a few years they'll be able to get interest on the unpaid portion from her so what's the problem here?
90: I bet the she has a GL policy anyway. Maybe a rider to her homemoaner policy. Liberty Mutual will just take care of the whole thing. End of story.
Although, I bet she won't be renewed.
91, you're probably right. Most people have an umbrella policy for at least $1 billion. As far as not being renewed, that's life. She should be able to find another carrier w/o too much trouble.
Yeah, 31, I kind of feel the pit in my stomach myself.
86, "Pepsi is ready to scapegoat - truth is, they thought they were too big and the suit would never go anywhere. (And by the way Pepsi, every time another bottle of your finest filtered tap water was sold, the statute began tolling again.) "
I didn't know that. If this was litigated in the State of Washington, Pepsi would be writing a check.
3 FTW
I just want to wish Justice Ginsburg good luck- we're all counting on her.
Let's see here
-- Corporation that does business in all fifty states.
-- Gets sued in one of those states (duh)
-- Served on registered agent in state of incorporation.
-- Somehow does not learn about litigation.
FAIL?
Expensive fail, too. But size isn't an excuse.
Click on the NLJ or AP links. I love that the Pepsi spokesman's name is "Joe Jacuzzi."
For realz?
There's no way she still has a job.
How sad are we as a country that Pepsi has made $billions by selling PURIFIED water. That's tap water in a bottle!
(The quality of the water is not as good as NYC's water, seriously)
I agree that this secretary made a grave mistake. However, not all legal secretaries are idiots. Since beginning my career as a legal secretary in 1975, I have saved plenty Harvard, Yale, GWU law school graduate asses from malpractice. Contrary to what you might believe, you don't know everything. The next time I hear a first-year say "do what I tell you, I'm the one who graduated from Harvard," I am going to do just that. Then I'm going to sell tickets to the show when the partner-in-charge hands the Harvard associate a pounding in HIS ASS because he fu*ked up.
"do what I tell you, I'm the one who graduated from Harvard"
Any associate that says that to anyone, in any context, deserves to be sodomized.
38 here - just to clarify, I do not believe all legal secretaries are idiots - my current one is great and the one I had when I started in BIGLAW years ago showed me the ropes - however, the one I had at the time at my old company was an idiot. I did not hire her, got stuck with her, and she was useless - I had to do everything myself with her. When she got laid off I was relieved, it was more work managing her than not having her at all - and yes I know how to use a Xerox machine.
38 here - just to clarify, I do not believe all legal secretaries are idiots - my current one is great and the one I had when I started in BIGLAW years ago showed me the ropes - however, the one I had at the time at my old company was an idiot. I did not hire her, got stuck with her, and she was useless - I had to do everything myself with her. When she got laid off I was relieved, it was more work managing her than not having her at all - and yes I know how to use a Xerox machine.
Kathy needs to get a job in the government sector where massive screw-ups don't get you fired...
Where were the Legal Eagles assigned to this case? Where weren't they following up with this? Who was their 'man' in Wisconsin? Why wasn't he down at the courthouse making inquiries every week? Blame it all on a lowly secretary?!?? How Corporate America of PepsiCo. Same mentality of paying CEOs big $$ while their companies lose money and market share. Their legal team blew it PERIOD! Those idiots are the first to be fired.
Not all legal secretaries are incompetent and overpaid idiots, but most are. Especially the ones at big law firms assigned to the associates. I've never seen so many people drunk on the job!
Thats Pepsis normal a
101 - you go girl!
101 - you go girl!
101 - Legal secretary here for 20 yrs. When I encounter that attitude from any associate, I tell the associate we can handle this one of two ways: we can do it their way or the correct way. They back down and once again, I've saved them from their own inexperience.