Susan Moon

Susan Moon is an in-house attorney at a travel and hospitality company. Her opinions are her own and not those of her company. Also, the experiences Susan shares may include others’ experiences (many in-house friends insist on offering ideas for the blog). You can reach her at SusanMoonATL@gmail.com and follow her on Twitter at @SusanMoon.

Posts by Susan Moon

You know that there are a lot of holiday parties going on when planning to hang at another one starts to feel like a burden. Even if there’s karaoke involved. This is what happens when bar associations seem to have forgotten that there is now newfangled technology such as email and phones that can be used to avoid scheduling their holiday parties all during the same one week in December. Yes, I’m looking at you, NY/NJ minority bars.

Networking in festive environments is kind of like opening a nicely-wrapped holiday gift. It’s out of the ordinary and there’s a bit of surprise involved. But as with gifts, you don’t find out until after you’ve engaged someone new in conversation whether it’s just what you were hoping for or kind of… meh.

As with many things in life, preparation is key. Preparing for cocktail schmoozefests is easy. Look your best — clothes, hair, teeth — looking fabulous will help you to feel more confident as well. Have an interesting elevator speech ready and bring lots of business cards.

And please avoid these networking blunders….

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After much reflection and consideration, I am pleased to report that I have decide to leave this miserable in-house gig and return to glorious law firm life. I’ve recently accepted an offer to slave away work at the Big City office of the prestigious Biglaw, Biggerlaw & Biggestlaw LLP.

Why leave in-house life? Here are some reasons…

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Ahh, on the cusp of December. A month that brings another full year to a close with annoyingly cheery carols overtaking radio stations, multi-colored lights and decorations dredged up from years past, and an excuse to fill up on a week’s worth of heavy food in one sitting because, after all… it’s family time.

As December settles into the workplace, law firm associates and their non-equity partner peers are scrambling to confirm that they’ll meet their billable hour targets for the year. And partners are scrambling to get all of their outstanding receivables paid up by the end of the month. After all, the more money they can get into the firm’s accounts by year’s end, the better their bonuses will be in the spring. All of the lawyers are hoping that they’ll get an end of year break with little work to do over the holiday week. ‘Tis the season for hope.

And of course, associates are anxiously awaiting news — any news — about firms’ bonuses. How did lawyers ever manage in the dark days without ATL’s Bonus Watch?

For the in-house lawyer, December is also a month like none other….

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In-house lawyers receive a good amount of guidance on ways to effectively deal with business clients. However, we typically receive less direction on how to work well with another big, and in some ways, our biggest, “client”: our managers.

Managers differ. Some are very hands-off and rely on you to update them only when you think it’s necessary. (Sometimes you may need to remind them who you are.) Or you may have a micromanager. Does he insist that you provide him with a memo, with citations, for each bathroom break you plan take? Bingo. Management skills vary. Some managers sincerely care about your well-being, and others suspect everyone wants to off them for their job. There are those who want to be your bestest friend forever and ever, while others maintain a cool distance.

As a “direct report,” you need to learn how to effectively work with your manager’s style and preferences. Banging your head against your office wall is only one of many good options. There are also several “managing up” approaches that apply when working with nearly all managers, regardless of how much of a freakshow your own boss may be….

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It’s annoying when people talk about stuff they know little about. (Unless it’s on a law blog, in which case this is assumed.) Take Twitter. Most people I know who’ve decided that Twitter is a waste of time have either never used it or tried it out briefly and given up. It’s particularly annoying when you’re attending a social media CLE and one of the panelists says, “I don’t get Twitter.” I’ve seen this happen more than once and automatically think, “And I’m listening to you why…?”

Twitter is partly to blame for this. The site launched eight years ago with a prompt for users to answer the question, “What are you doing?” This led to the assumption that users would post stuff like they just had a soup and sandwich for lunch. As if any of us would care. Twitter has since updated the question to “What’s happening?” which is a more accurate reflection of the variety of content that’s actually shared on Twitter.

I’m one of those people who created a Twitter account some time ago and promptly forgot about its existence. Then, about two years ago, I decided to try Twitter out in earnest for two reasons: one that was related to work and the other that was much more selfish….

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Previously on Moonlighting, we considered some common mistakes that law firm attorneys make when pitching their firms to seek work from new clients. It featured such dramatic gems as: find out who our enemies are; BS sounds like… gee, whaddya know… BS; and cameos from other need-to-know concepts making their appearance on the big (computer) screen.

In this week’s episode article, we’ll look at the other side of the coin, with a remake that focuses on the in-house lawyer’s perspective. What are some ways that in-house lawyers can ensure that they get the most out of those pitch meetings?

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You’re an attorney at a mid-sized or large firm and have received an opportunity to pitch your firm’s work to a brand new prospective client. You’ve researched the company and the deals that your firm has worked on that would be a good match. All you have to do is go into the meeting sounding like you know what you’re talking about, and soon you’ll be raking in the hourly dough, right?

Perhaps. Many attorneys would be benefit from heeding Alexander Graham Bell’s words: “Before anything else, preparation is the key to success.” A lot of you falsely believe you’re just unnaturally talented at just winging it. And most of the companies you pitch to will never tell you that no, you’re really not. What follows are some actual examples of some common mistakes that lawyers make when pitching their firms to in-house counsel….

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Last week, we evaluated the importance of executive presence for gaining your colleagues’ trust and confidence, as well for career advancement. We also examined more specifically what we may be inadvertently communicating to others with just our body language. For those of you who didn’t have a chance to read last week’s article, I know you’re dying to find out what you missed (your body language told me), so you can catch up right here.

In this article, we’ll explore several other qualities that together create the bright and beautiful package of executive presence that you can use to rule the world. MUAHAHAHAHA. (I know, I have a bit of a problem…sorry….)

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Suppose you had two work colleagues. Both are great lawyers. Both produce superior results, and are admired and respected by their peers for their substantive knowledge and work ethic. Lawyer #1 shows up to most meetings a little bit late, sits hunched over, and speaks in low tones that are difficult to hear, making eye contact with only one or two people in the room. Lawyer #2 is always on time, sits straight, and speaks clearly and loudly enough for everyone to hear, while making eye contact all around the conference table. Lawyer #2 even has nice teeth.

Again, assuming both lawyers are equally competent in their subject matter areas, whom would you send to the next important meeting with the senior executives? Since this is not a trick question, no duh — Lawyer #2. Heck, I’d choose #2 over #1 for anything I even semi-care about (including proper dental hygiene).

Executive presence is one of those soft skills that they just don’t teach you about in law school. Yet, it’s a critical quality you’ll need to perfect in order for you to gain your clients’ trust and to progress in your career. Your pretty face and ability to spew out boilerplate assignment provisions in your sleep will not get you there alone. And despite its name, executive presence is not just for executives….

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Hello readers! This post marks the one-year anniversary of my writing for Above The Law. **Hooray!** Whew, okay, now that all of that crazy excitement is over with, let’s move on.

Every once in a while, I meet people who ask whether there’s any value in doing a clerkship if they would eventually like to practice transactional law in-house. Like a dutiful little blogger, I consulted with several senior in-house attorneys on their thoughts about whether a clerkship is valuable for an in-house transactional practice.

The lawyers I consulted who hadn’t clerked generally saw little to no value in a clerkship with respect to an in-house transactional practice. Why spend an entire year of effort on something that’s not going to be directly applicable to your practice (and, by the way, pays diddlysquat), when you could be getting firsthand experience drafting contracts and working on deals on Day 1? Plus, it’s not like businesspeople have a clue what the difference is between a law clerk and, you know… a rock.

The attorneys who had clerked, on the other hand, saw many potential benefits….

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