You’ve probably heard the same advice as I have about participating in meetings — speak up at least once during every meeting. Otherwise, people will wonder why you’re even there — are you engaged in the discussion? Do you even understand what’s going on? Are you nursing a hangover again? What’s the deal?
Now, some of you have absolutely no problem speaking up at meetings. In fact, maybe you’re a little too “good” at it. This post isn’t for you. For those of you who don’t realize you babble on too much in meetings, there will be a different post dedicated to the likes of you, entitled: “When Everyone in the Room Has Ceased Making Eye Contact with You, It’s Time to Shut Up.”
Others of you are shy about speaking up in larger groups, especially in front of a lot of senior people. You feel pressured to come up with something brilliant, and often end up not saying anything at all because you don’t think your ideas are worthy of public utterance. Or sometimes, you really can’t seem to think of anything to contribute….
When does permissible “flattery” become impermissible “lies”?
I’ll use three real-life hypos — situations that I’ve lived — to explore the question.
First: I was a partner at a law firm. The client had just hired a new, junior in-house lawyer to oversee (among other things) the set of cases we were defending. The client called an all-hands meeting. Four or five of us from the firm attended, as did the general counsel of the company, a couple of deputy general counsel, the global head of litigation, and the month-old, new in-house guy, who we didn’t yet know from Adam.
My senior partner spoke first: “Before we get started, I just want to say that [the new, junior in-house guy] is a great addition to your law department. It’s not often that you work with someone for just a few weeks and immediately know that you’ll be able to do better work, more efficiently, with the new person on board. But you did just that with this hire. Congratulations! What a great lawyer!”
The junior in-house guy was beaming ear-to-ear. Later, in private, your senior partner says to you: “That’s how you cement a client relationship.”
So, what do you say: Permissible (intelligent, praiseworthy) flattery? Or unethical lies?
(Note: the scenarios depicted herein may be vastly different from what you experience(d). They are based on my opinion alone, and fact patterns may differ drastically. The process that I advise is based on an amalgam of numerous colleagues’ experiences.)
There is nothing like the feeling of a strange voice on the phone telling you that they’d like to speak with you about a job for which you’ve applied. There is a rush that comes with finally receiving a response, a euphoric “you like me, you really, really like me…” Okay, so that’s a bit over the top, but after slogging through job hunt Hell for months with no response but the rare (these days) ding letter, it’s certainly a nice change to have someone want to speak with you.
So, after that initial shock wears off, get to the getting. Not only do you want this job, the person on the other end of the phone wants to hire you. Nobody enjoys seeing candidate after candidate — time is money, and unlike law firms where interviews can entail lavish lunches or dinners, in-house interviews are vastly different….
How do you keep a client (or a boss) happy? Be “light.”
Everyone has worked with people who are heavy, and everyone has worked with people who are light. Light is better.
You ask a heavy to do a job, and he says that he will. But you’re not at all sure that the job will actually get done. You call two weeks later to ask for a status report, and you receive back an ambiguous response about what’s happening. As the deadline passes, you ask for the finished product. It finally arrives, a couple of days late.
That’s a heavy load for you, the supervisor, to bear. Multiply that by eight direct reports (in a corporate law department) or 20 associates (working under your supervision at a law firm), and the burden is unbearable. All that heaviness crushes you, and, next time around, you go in search of light people.
Why can’t people admit it when they’ve made mistakes? I think it’s because they focus on the potential negative consequences and not enough on the benefits that admitting mistakes can have on their careers. It’s irritating when people can’t admit that they’re wrong in any situation, but it seems most annoying when it happens in the work environment.
Now, I’m not talking about when there’s an actual disagreement or when you genuinely don’t realize that you’ve made a mistake. Or when you’ve intentionally done something to screw someone else over. I’m referring to the situation where you know you’ve messed up and you won’t ‘fess up.
One of the memos is great; the other one is terrible. I know which is which. And, as I said, I haven’t yet read either one of them.
Isn’t trust terribly unfair?
Think about the many ways that establishing trust permeates a business relationship. Once the superior (whether that be partner, client, boss, or whomever) trusts the underling, the underling can do no wrong. And once the superior mistrusts the underling, the underling can do no right.
Which of the two unread memos in my inbox is great? The one from the guy I trust. All of his earlier memos have been great. They’re crisp, incisive, intelligent, and lucid; the one that I haven’t yet read is surely a thing of beauty, too. Which memo stinks? The one from the guy I don’t trust. All of his earlier memos have left me gripping my head in agony, trying to figure out what in God’s name this clown was trying to communicate and why anyone would think it was worth trying to communicate that drivel.
Trust permeates everything; it’s terribly unfair. Trust infuses more than just the memos I haven’t yet read. Trust permeates silence, too. How can trust permeate silence?
This is the second part of a series on getting yourself in the door to an in-house position. If it’s not up your alley, read no further. Based on the feedback I received from last week’s entry, this is helpful to some folks out there. Don’t worry, my tell-all book is in the works, and when I’m ready to retire, I’ll regale you with stories of love triangles and hexagons that will make your head spin. Until then, let’s work on getting you that gig in-house.
It is presumed that you worked hard on your resumes and cover letters in law school, vetted them through the career office, and had at least two or more folks review them before sending them out for OCI and beyond. If you’ve been practicing for a while, and are now looking to jump in-house, you’ve likely dusted off your resume and edited it to include the substantive work you’ve done, your many court appearances, and your list of mega deals that you’ve brought to completion. Or not. The reality may be that you don’t have all that much “sexy” work to list on your updated resume.
In the last installment of Moonlighting, we examined the importance of understanding the big picture at work. This week, we’ll consider one method of finding out more about the big picture: asking questions. Not the dumb ones. The good ones. So what are some good questions that can help us to see the bigger picture?
I solicited input from several general counsels, assistant GCs, etc., in different industries and here’s what they came up with. I know, I was surprised they got back to me too. I don’t know whether it had anything to do with the teeny white lie I told them — that they would be compensated for their answers with untold riches and fame — it’s a mystery. But here is what they said…
Okay, I confess: I made the headline intentionally provocative. You shouldn’t lie at all, and you should absolutely forbid witnesses from lying under oath. (If we, the lawyers, don’t obey the law, who will?)
I’m thinking today about a person who is not under oath and will be sorely tempted to tell an obvious lie. Don’t do that yourself, and advise others that it’s not great idea, too.
When are people tempted to tell obvious lies?
In the corporate context, a quarterly earnings announcement might boldly proclaim that the company earned $1 per share this quarter. The Street expected only 90 cents, so this appears to be great news. But there’s something else tucked into the earnings report that disappoints the analysts: revenue declined; margins compressed; organic revenue growth stalled; whatever. Thus, despite the happy headline, the stock price drops two bucks on the day of the earnings announcement.
The next week, you, or the head of your department, or the head of a business unit, or whoever, has to brief an internal audience about the quarterly results. The speaker will be sorely tempted to tell an obvious lie: He’ll pull excerpts from the slide deck used for the earnings announcement, emphasize that the company beat the Street’s consensus estimate by ten cents a share, and tell the gang that we had a great quarter.
Meanwhile, everyone in the room is thinking: “If we had such a great quarter, why did the stock price crater on the news? Do you think I’m an idiot? Why are you lying to me, and do you lie often?”
I’m no expert in corporate communications, but it strikes me that it’s a bad idea to tell obvious lies. How do you avoid telling obvious lies?
In a land that is right here and in a time that is right now, a technology has arisen so powerful that it can replace basic human document review. Is it time to bow down before our new robot overlords?
First, here’s a little story about me: my life in the legal world began as a paralegal. My first case was a GIANT patent infringement case that was already six years old and had involved as many as five companies, multiple US courts, the ITC and an international standards committee. I knew nothing about any of this.
On my first day, my supervisor (a paralegal with at least eight other cases driving her crazy) sat me down in front of a Concordance database with a 100,000+ patents and patent file histories. “Code these,” she said. I learned that “coding”, for the purposes of this exercise, meant manually typing the inventor’s name, the title of the patent, the assignee, the file date, and other objective data for each document. I worked on that project – and only that project – for at least the first six months of my job. After a week or so, time began to blur.
What I know, in retrospect and with absolutely certainty, is that as time began to blur, so did my judgment. So did my attention to detail. If you could tell me that I did not make at least one mistake a day – one inconsistent spelling, one reversed day and month, one incorrectly spaced title – I frankly would need to see your evidence. I would not believe it. The human mind is trainable but it is not a machine.
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We currently have a number of active openings for associate roles at US and UK firms in HK / China, Singapore and two new in-house openings. As always, please feel free to reach out to us at firstname.lastname@example.org in order to get details of current openings in Asia, as well as to discuss the Asia markets in general and what we expect for openings later this year. Our Evan Jowers and Robert Kinney will be in Beijing the week of March 25 and Evan Jowers will be in Hong Kong the week of April 1, if you would like to meet them in person.
The US associate openings we have in law firms are in the usual areas of M&A, cap markets, FCPA / white collar litigation, finance, and project finance. The most urgent of our top tier (top 15 US or magic circle) law firm openings in Asia (among many other firm openings that we have in Asia) are as follows:
• 2nd to 5th year mandarin fluent M&A associates needed in Beijing and Hong Kong at several firms;
• Korean fluent 2nd to 4th year cap markets associate needed in Hong Kong;
• 2nd to 5th year Japanese fluent M&A associates needed in Tokyo;
• 4th to 6th year mandarin fluent cap markets associate needed in Hong Kong;
• 2nd to 4th year M&A / cap markets mix associate needed in Singapore.
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