The last day of the InsideCounsel SuperConference started with a Supreme Court star, hot cars, drugs and, um, insurance. On Wednesday morning, superstar litigator Ted Olson interviewed three of the nation’s premier general counsel: David G. Leitch of Ford Motor Company, Deborah Platt Majoras of Procter & Gamble, and Michele Coleman Mayes of Allstate Insurance.
(The session also functioned as a kind of George W. Bush administration mini-reunion, given Olson’s service as Solicitor General, Majoras being the former chairman of the Federal Trade Commission, and Leitch’s experience as White House deputy counsel.)
Olson asked the right questions, and these three gave candid answers. A partner at Gibson Dunn, Olson asked a question near and dear to many of our readers’ hearts: “What do you look for from outside counsel?” Olson asked them to talk about other factors than the oft-discussed “low rates and alternative fees.”
- Good communication. “Tell us how we can help solve a problem and not exacerbate it. Tell us like it is. Too often, I feel like firms are managing me like a client. Firms never tell us, ‘I’m not as good at this – someone else might be better,’” said Mayes.
- A point of view. “Give me the advice. Firms think they do this. But actually, firms want to explain the law, give some legal thoughts, and then let you decide. I want you to understand our business enough, that when you give me legal advice, and we discuss it – it’s not usually yes or no, if it were that simple, we’d do it ourselves – but I want you to have a point of view. Too often, outside lawyers don’t have that,” said Majoras.
- Candor. “Just be candid about what we’re doing, what your limitations are, what your advice is,” said Leitch.
- Appreciation for how their business operates. (Though this actually got into the forbidden topic of $$$.) Leitch knows he has a target on his back as a GC with a big litigation budget, but he’s cut his legal staff by 40% and is watching life-long Ford workers get laid off. “When I’m seeing people who have been at Ford for 40 years be laid off, and you’re going to call me that day and argue about whether your fee is $500 or $550, I just can’t deal with that,” said Leitch. “Know my business; know that our lawyers have gone without bonuses for the last two years.”
What if you don’t want to work for a GC, and you’d rather be one yourself?



