Don’t take it personally. Nobody is perfect, but unfortunately, when it comes to law firm bios — well, most of them stink. They tout the vast accomplishments of the lawyer: where they went to law school, if they graduated with honors, whether they were on law review. Then they often include a laundry list of each and every type of legal matter the attorney has ever dealt with in their life. The main problem is, attorney bios are often created with very little thought into strategy. This is unfortunate, especially considering how important bios are.
Your bio matters to decision makers. Ninety percent of general counsel claim the attorney bios are the most important part of a law firm’s website (2009 Wicker Park Group). Studies have also shown that bios are the most viewed pages on law firm websites, generating over 50% of the page views. If a good bio can help you land one more client this next year, what would that be worth to you? What about five new clients? Perhaps your bio deserves a little more attention than you are giving it.
There are three major problems that plague the bios of law firms, and some of them are pretty easy to fix….
Managing expectations is a very important skill — when it comes to personal relationships, movie enjoyment, and, of course, dealing with your co-workers and clients.
You need to know how to set boundaries. After you’ve pulled two all-nighters in a row, for example, it’s okay to tell the partner you work for that you just can’t do a third. If you give an inch, your colleague or client will take the proverbial mile.
We do not work on the weekends and do not provide emergency numbers for the weekends. There are times we may look at and answer your email over the weekend, but this is generally the exception and not to be relied upon by you that we are accessible on weekends.
And they don’t do windows, either.
Do not think we are perfect. We make mistakes. We are competent attorneys and paralegals, but we make mistakes. We will correct a mistake if we find it or if you point it out. Please do not yell at us, accuse us of not doing our job, or insult us over a mistake.
And please do not sue us for malpractice. We warned you at the outset that “[w]e make mistakes.”
And that’s not all….
Have you ever really needed a Jewish attorney but just didn’t know where to find one? Well, have no fear, the Jewish American Bar Association is here. There’s an ad that’s been making its way around the blogosphere that can be seen at a bus stop in south Florida:
There’s just one little problem. The Jewish American Bar Association might not be exactly what you think it is….
There are many, many personal injury firms in the world, and they often have to come up with gimmicks to set themselves apart. Those gimmicks have landed a fair number of them in our Adventures in Lawyer Advertising series.
A tipster recently sent along the website for The Doan Law Firm: The Ultimate Fighting Law Firm. It’s based in Houston and run by a Texas Wesleyan Law ’00 grad, Jimmy Doan.
Why don’t you click here and meet him? Make sure your speakers are on.
Forget Queer Eye and the Biggest Loser. When it comes to makeovers, we’re far more entertained when Biglaw firms overhaul their websites. Especially when they involve mind games (MoFo), body shots (Ballard Spahr and Cox Smith), or hotties (Davis Polk).
Cravath previously had an Internet 1.0-type website. It was extremely basic; its sole function seemed to be to list email addresses. The dull site failed to capture the
arrogance prestige of this elite law firm.
The new site, on the other hand, does capture this aspect of Cravath. The Biglaw way is not to be the biggest, but to be the best, according to Cravath’s philosophy page:
At Cravath, we hire only the top students from the nation’s finest law schools, we train those associates through rigorous rotation of practice, we elevate partners exclusively from within and we compensate partners on a lockstep model throughout their careers. The Cravath model has been adopted by many prominent law firms and consulting firms. While some firms have abandoned the model over time to promote lateral growth and global expansion, we have not. We do not seek to be the largest firm by number of offices, lawyers or specialty groups. We promote excellence in client service, at the expense of short-term profit. We believe that maintaining a true partnership of the finest educated and trained lawyers is the single, best manner of handling our clients’ most challenging legal issues, most significant business transactions and most critical disputes.
The new site also has a newsy feel about it. Check out the front page — it looks like The Cravath Swaine Journal.
And Cravath has learned to embrace photos. At least for its partners and senior associates. Though Cravath attracts the best and the brightest young lawyers, as noted above, it doesn’t want to show them off on its website. If you’re a junior associate, no bio or photo for you on the site!
What’s up with that?
We don’t have a lot of sympathy for people who hurt themselves in stupid ways. When we’ve featured personal injury firms in our lawyer advertising feature before, it’s usually been to make fun of them.
In this case, the personal injury firm, Trolman, Glaser & Lichtman, is in on the joke: