PROVING THE EFFICIENCY – DOES WESTLAW NEXT DELIVER?

WestlawNext enables firms to differentiate themselves with modern technology and keep pace with the evolving expectations of clients. For law firms, modern technology that makes attorneys more efficient allows firms to deliver better advice or work product faster. For clients, this is a win on multiple fronts – better results in less time and at a lower cost. For law firms, delivering high-quality results faster and at a lower cost means more business from existing clients and new business from new clients. The alternative is simply no longer acceptable to clients: inefficient methodologies billed by the hour.

For the legal department, outside counsel billable hours and yearly research spend may be reduced as WestlawNext allows researchers to be more efficient and complete more work in-house. This technology allows the law department to answer questions in-house as opposed to moving whole complex matters in-house. Even moving 1% of total outside counsel fees can provide significant savings to the company.

In March of 2010, Thomson Reuters hired Legal Research Center to come up with research tasks and assign them to 100 attorneys. Fifty of the attorneys attempted the research assignments with westlaw.com and 50 used WestlawNext. The results were dramatic. Attorneys using modern research technology successfully completed assignments 64% faster – almost 3 times faster – than those who used the previous generation of research. Even more compelling is that the fifty attorneys who used the previous generation of research were very familiar with it, but the fifty attorneys who used the modern research technology were unfamiliar with this research service and received only one hour of training prior to using it. See complete summary of the efficiency study.

And, WestlawNext customers agree: Jennifer Nicolitz, corporate law librarian says “I would recommend that [our outside counsel] use WestlawNext because I want them to see the same efficiencies and cost savings that we’re seeing.” Daniel Kelly, law firm partner says, “WestlawNext really helps us deliver a product to clients that is less expensive than what we could provide before.”

Visit http://customers.westlawnext.com to hear what corporate and law firm customers are saying about WestlawNext and how it helps drive value and cost savings to their legal organizations.