Client Relationships
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Small Law Firms, Solo Practitioners
Back In The Race: Don’t Get 'Friend Zoned' By Potential Clients
Can self-employed lawyers have real friends, or is everyone just a potential client? -
Boutique Law Firms, Small Law Firms
Beyond Biglaw: Costly Free Advice
How much should you talk about legal fees when meeting with a potential client? - Sponsored
Is The Future Of Law Distributed? Lessons From The Tech Adoption Curve
The rise of remote work has dramatically reshaped the relationship between Lawyers and Law Firms, see how Scale LLP has taken the steps to get… -
Small Law Firms, Solo Practitioners
If You’re Not Getting Paid, You’re Getting Played: 3 Signs Your Potential Client Is A Moocher
There's no surefire way to know if a caller is a moocher -- but look out for these red flags, according to columnist Shannon Achimalbe.
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Biglaw, Boutique Law Firms, Small Law Firms
Beyond Biglaw: Effectively Ending Engagements
Columnist Gaston Kroub explains how to end your client representations on the right note. -
Technology
CRM For Legal: Relationships Are Not Easy
Please welcome Above the Law's newest legal technology writer, Sean Doherty, who today discusses platforms for customer relationship management (CRM). -
Small Law Firms, Solo Practitioners
Are You Controlling Your Client's Narrative?
Columnist Keith Lee explains why it's so important to manage your client's expectations. -
Litigators, Small Law Firms
Beyond Biglaw: Trust Is All We Have
Clients are not the only audience whose trust litigators must win, as columnist Gaston Kroub explains. -
Boutique Law Firms, Litigators, Small Law Firms
Win By Figuring Out What's Best, Then Worry About Cost (But Always Worry About Cost)
According to columnist John Balestriere, private litigators must always strive to be efficient -- but we only serve our clients by figuring out what's the absolute best job we can do, and then analyzing the costs. - Sponsored
Generative AI In Legal Work — What’s Fact And What’s Fiction?
Zach Warren from the Thomson Reuters Institute discusses the potential and the pitfalls. -
Boutique Law Firms, Partner Issues, Small Law Firms
Always Be Selling -- Even When Billing
Use regularly submitted invoices as a way to impress and reassure clients and create an opportunity to address their concerns, columnist John Balestriere advises. -
Billable Hours, Small Law Firms, Solo Practitioners
Clients Do Not Pay You For Your Time
An incredibly important skill to possess as a lawyer is to remain grounded enough that you can look at issues from the perspective of the client. -
Biglaw, Money
Biglaw Firm Only Wants Big $$$ Clients
Which Biglaw firm wants attorneys to "reduce the burden" of small clients... within 30 days? -
Small Law Firms, Solo Practitioners
6 Warning Signs For When Not To Take On A Client
Though often you just don’t know until you’re already knee-deep in the representation, here are some red flags signaling when it might be better to pass on a certain prospective client. -
Small Law Firms, Solo Practitioners
Betting On Clients
Not all of your clients are going to be ideal, but you have to go out there and get them.
Sponsored
Sponsored
Legal AI: 3 Steps Law Firms Should Take Now
If 2023 introduced legal professionals to generative AI, then 2024 will be when law firms start adapting to utilize it. Things are moving fast, so…
Sponsored
The Business Case For AI At Your Law Firm
ChatGPT ushers in the age of generative AI – even for law firms.
Sponsored
Navigating Financial Success by Avoiding Common Pitfalls and Maximizing Firm Performance
In this CLE-eligible webinar, we’ll explore the most common accounting pitfalls and how to avoid them for your firm.
Sponsored
Sponsored
Is The Future Of Law Distributed? Lessons From The Tech Adoption Curve
The rise of remote work has dramatically reshaped the relationship between Lawyers and Law Firms, see how Scale LLP has taken the steps to get…
Sponsored
Generative AI In Legal Work — What’s Fact And What’s Fiction?
Zach Warren from the Thomson Reuters Institute discusses the potential and the pitfalls.
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Biglaw, Boutique Law Firms, Small Law Firms
Beyond Biglaw: Respect Is In The Details
Columnist Gaston Kroub asks: why is an attention to detail so important for a lawyer to demonstrate? -
Small Law Firms
Friends As Clients
Tough calls can deepen a client relationship, assuming a screw-up didn’t bring a friend’s business crashing into the ground. -
Biglaw, Billable Hours, Partner Issues, Small Law Firms
Beyond Biglaw: 5 Tips For Dealing With Billing Guidelines
You want to get paid, and for the client to think you are a great lawyer -- so follow this simple advice, from boutique-firm columnist Gaston Kroub. -
Biglaw, Boutique Law Firms, Small Law Firms
Beyond Biglaw: The Smelly Beach
An unfortunate vacation incident offers lessons for lawyers about client service. -
Federal Government, Legal Ethics, Public Interest
Agency Capture: Who Is The Client?
When a government lawyer answers a legal question, whose question is he answering, and for whose benefit? When a government lawyer takes a position, whose interests or preferences is she advancing? -
Biglaw, Boutique Law Firms, Duval & Stachenfeld, Midsize Firms / Regional Firms, Real Estate, Small Law Firms
Reinventing The Law Business: A Satisfied Client Is… A Disaster!
If "satisfying" clients is not enough, what must law firms do in order to survive and thrive? -
Biglaw, Midsize Firms / Regional Firms, Small Law Firms
Focus On Keeping And Growing Your Existing Clients
Smart businesses don't chase new clients at the expense of keeping and growing existing clients -- and law firms shouldn't either.