Client Relationships
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Blogging, Books, In-House Counsel, Media and Journalism
Inside Straight: Writing For The Trash Or Writing To Be Read
Are you writing to have written, or writing to be read? In-house columnist Mark Herrmann explains the difference. -
Biglaw, General Counsel, In-House Counsel, Midsize Firms / Regional Firms, Small Law Firms
Why Was Your Firm Fired as Outside Counsel?
How can your firm stop corporate client attrition? It's all about awareness and dialogue, according to this Acritas survey. - Sponsored
Is The Future Of Law Distributed? Lessons From The Tech Adoption Curve
The rise of remote work has dramatically reshaped the relationship between Lawyers and Law Firms, see how Scale LLP has taken the steps to get… -
Practice Pointers, Small Law Firms
The Practice: Client Control, Before It’s Out Of Control
As lawyers, we often look past obvious signals when we’re about to get a new client. Here's some advice from small-firm columnist Brian Tannebaum on how to control client behavior before it gets out of control.
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Biglaw, In-House Counsel, Partner Issues
Inside Straight: Being Responsive
Being responsive — there’s nothing to it. Why do so many lawyers mess it up? -
Biglaw, Billable Hours, In-House Counsel, Partner Issues
Inside Straight: How To Drive Outside Counsel Nuts!
In-house lawyers: do you engage in any of these annoying behaviors, which are guaranteed to drive outside counsel crazy? -
Biglaw, In-House Counsel, Litigators, Partner Issues
Inside Straight: How To Drive Clients Nuts!
In-house columnist Mark Herrmann describes things that outside counsel do that annoy their clients majorly. -
Secretaries / Administrative Assistants, Small Law Firms, Solo Practitioners
The Practice: Engaging the Client, Before and After You're Retained
Practical pointers from Brian Tannebaum, one of our small-firm columnists, on how to engage with your clients. -
Biglaw, Feminism, Gender, In-House Counsel, Lateral Moves, Partner Issues, Women's Issues
Buying In: Biglaw Lady Issues (Part 2) - Selling to Lady Lawyers
Wherein the Anonymous Partner discusses how the increasing numbers of women in-house counsel are starting to affect Biglaw partners from a business development perspective. - Sponsored
The Business Case For AI At Your Law Firm
ChatGPT ushers in the age of generative AI – even for law firms. -
Boutique Law Firms, Small Law Firms
From Biglaw to Boutique: Stay Hungry, Not Desperate
Staying hungry in all its forms is essential for law firms, particularly for new solo or small firms. Here's some advice from Tom Wallerstein on how to do it effectively... -
Money, Small Law Firms, Technology
The Practice: Credit Cards, House Calls, Text Messages -- Are They Beneath You?
Small-firm columnist Brian Tannebaum offers some practice advice about how to charge clients and how to communicate with them. -
Cars, Death Penalty, Depositions, Drinking, Guns / Firearms, Kids, Murder, Non-Sequiturs, Paralegals, Police, Sex, Television, Violence
Non-Sequiturs: 07.24.12
* Will consultation with victims’ families determine whether James Holmes deserves the death penalty? You could probably consult with a wall to make that determination and get the same result. [PrawfsBlawg] * Just like that, with incredible ninja-like speed, someone has already filed a negligence suit against the Aurora Century 16 Theater where the shootings took place. [Gawker] * And no, sorry to disappoint you, but notwithstanding his self-admitted teeny peeny, we don’t think that James Holmes decided to go on a shooting spree because he got rejected by a few women on Adult Friend Finder. [Jezebel] * While we’re talking about gun violence, Mike Bloomberg has got a great idea: all police officers should go on strike until legislators push through stricter gun laws. How is a nanny state supposed to work properly when all the governesses are off duty? [Gothamist] * Knowledge is power in the hands of a client, especially when the knowledge you’ve given them is just another tool to piss off opposing counsel during a deposition. [Popehat] * Personal responsibility fail: allowing your 13-year-old to drive you home because you’re wasted. Fathering fail: believing that was a good idea in the first place. [Legal Juice] * A fake TV show starring a wheelchair-bound paraplegic paralegal? You know you’d watch this. [The Onion] -
Biglaw, In-House Counsel, Litigators, Practice Pointers
Inside Straight: Did We Win?
Some advice on communicating with your client, from in-house columnist Mark Herrmann. -
Associate Advice, Biglaw, Boutique Law Firms, Small Law Firms
From Biglaw to Boutique: Client Contact
"Client contact" is not necessarily a bed of roses, but that doesn't mean it's not important.
Sponsored
Sponsored
Early Adopters Of Legal AI Gaining Competitive Edge In Marketplace
How to best leverage generative AI as an early adopter with ethical use.
Sponsored
Legal AI: 3 Steps Law Firms Should Take Now
If 2023 introduced legal professionals to generative AI, then 2024 will be when law firms start adapting to utilize it. Things are moving fast, so…
Sponsored
The Business Case For AI At Your Law Firm
ChatGPT ushers in the age of generative AI – even for law firms.
Sponsored
Sponsored
Navigating Financial Success by Avoiding Common Pitfalls and Maximizing Firm Performance
In this CLE-eligible webinar, we’ll explore the most common accounting pitfalls and how to avoid them for your firm.
Sponsored
Is The Future Of Law Distributed? Lessons From The Tech Adoption Curve
The rise of remote work has dramatically reshaped the relationship between Lawyers and Law Firms, see how Scale LLP has taken the steps to get…
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Small Law Firms
The Practice: Following Up On Referrals (Non-Beggar Edition)
Small-firm columnist Brian Tannebaum rarely follow up on potential clients anymore. Here are a few reasons why... -
Biglaw, In-House Counsel, Partner Issues
Inside Straight: Pessimism Has Its Pleasures
In-house columnist Mark Herrmann offers some thoughts on the power of negative thinking. -
Small Law Firms
The Practice: Creating Time
Small firm attorneys have plenty of time, they just don’t use it well. They let their practices control them, instead of trying to control their practices. -
Biglaw, General Counsel, In-House Counsel, Partner Issues
Inside Straight: On Clients Who Can't Tell Good Work From Bad
How should a lawyer deal with less-sophisticated clients, the kind of clients who can't tell good work from bad? -
Small Law Firms
The Practice: Do Your Referral Sources Get It?
If you’re getting the wrong referrals, it’s your fault. -
Small Law Firms
The Practice: The Mid-Representation Conversation
Here is a "best practice" for lawyers committed to client service. Are you following it? -
Small Law Firms
The Practice: It’s Not Always About the Clients
What's Brian Tannebaum's strategy for dealing with clients that you realize aren’t a good fit, and that are abusive with you, your time, and your staff (even if your staff is just you)?