Technology

Social media is an excellent way for you to nurture relationships with your largest clients. But if you are like 99% of lawyers, you don’t do it.

Some of you have unfounded fears that engaging clients via social media could be unethical, some of you don’t know how to do it, and some of you lack the ambition to try.

Here are nine steps to engaging your top twenty clients via Twitter:

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Often times, lawyers get a reputation as Luddites. Refusing to be up to date with the latest technology, it takes only the smallest set back to have attorneys running back to old fashioned ways. So, I am sure many readers, even those of you not currently taking the bar exam, probably had a visceral reaction when you heard about the extensive tech issues surrounding the July 2014 exam. Lat even called it “the most serious bar disaster I’ve ever covered in the eight years since I started Above the Law.”

Yikes.

Unsurprisingly, if you followed the news on Twitter, there was also a fair amount of schadenfreude from more, ahem, established lawyers crowing about how the low-tech experience of their day was obviously superior. Elie even got into the mix.

But as bad as this whole debacle was (and continues to be) there are still reasons attorneys should reject the Luddite label and embrace technology.

Those of you directly affected by ExamSoftGate should probably wait until the sting wears off before reading…

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ExamSoft made many bar takers cry last night.

In case you’re not already well aware, last night the legal profession stood witness to the biggest bar exam disaster in history. Bar exam takers nationwide were absolutely enraged — as they rightfully should have been — because ExamSoft’s servers were overrun by thousands of aspiring lawyers trying to upload their essays before their state’s deadline came and went.

Instead of going about their business and exhibiting “forbearance with the situation” as requested by the bane of their collective existence, bar takers flocked to Twitter to shake their virtual fists in anger in tweets directed at ExamSoft.

As you can imagine, there were some very entertaining tweets being sent out. If you love schadenfreude and other people’s pain brings you pleasure, you’ll love this…

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Making life hard is a GIANT understatement. Judging from the dozens of furious emails, text messages, and tweets we’ve received over the past few hours, this appears to be the biggest bar exam debacle in history. It’s certainly the most serious bar disaster I’ve ever covered in the eight years since I started Above the Law. Bar takers around the country are in full-on meltdown mode.

Just like ExamSoft, the apparent source of the problems. An unknown number of bar candidates, but surely numbering into the thousands, cannot upload their completed exams to ExamSoft — despite deadlines for doing so (which vary from state to state).

Keep reading for disaster reports from around the country, plus statements from ExamSoft….

(Please note that we will be UPDATING this post, so refresh your browser for the latest.)

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The argument in favor of going paperless.

Let me start out with some harsh truth. When I talk about going paperless, it has almost nothing to do with the environment. There are maybe five lawyers in the whole country who really feel that their printing of exhibits is destroying Mother Gaia and are therefore motivated to go paperless.

For the rest of us, it is a matter of two things: (1) convenience, and (2) efficiency/billable hours. I know it’s weird to see efficiency and billable hours used in the same sentence without a negative in there somewhere, but if you have ever had three hours of time written off for looking all over the whole office for that one document that was dropped on the file clerk’s desk last week, you know what I’m talking about. Sometimes when you charge by the hour, it is good to work efficiently. So, I want to discuss whether it’s possible to go almost completely paperless and what steps we can take to get there.

Why Go Paperless?

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Betterment EventTransitioning in-house is something many (if not most) firm lawyers find themselves considering at some point. For many, it’s the first step in their career that isn’t simply a function of picking the best option available based on a ranking system.

Unknown territory feels high-risk, and can have the effect of steering many of us towards the well-greased channels into large, established companies.

For those who may be open to something more entrepreneurial, there is far less information available. No recruiter is calling every week with offers and details.

In partnership with Betterment, ATL and David Lat will moderate a panel about life in-house, featuring GCs from Birchbox, Gawker Media, Squarespace, Bonobos, and Betterment. Drinks, snacks, networking, and a great time guaranteed. Invite your colleagues, but RSVP fast, as space is limited.

Details and panelists appear below…

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As some of you may already know, my goal with this column is to encourage lawyers to use technology in their law firms. I do this by featuring innovative solo and small-firm lawyers who are already using new technologies in their day-to-day practices.

In today’s column you will meet Rick Georges, a solo practitioner based in Florida who handles civil cases, both general practice and litigation matters. He also maintains a popular legal technology blog, Future Lawyer, where he discusses about emerging technologies and their use in the practice of law.

In recent months, Rick has written about how he uses a smartwatch in his practice, a concept that intrigues me, since wearable technology is the next stage of mobile computing and will undoubtedly influence the practice of law. I recently caught up with Rick and asked him to share how he uses his smartwatch on a daily basis and how he envisions using it in the future as the technology improves.

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Dropbox is one of my favorite programs. It certainly changed the way we share files and collaborate on cases. Another one of my favorite programs is TrialDirector, the best program for presenting evidence in trial. It’s got great tools for organizing and annotating evidence. Both programs have their pluses and minuses in terms of price and features.

When those two programs have a baby, that baby is awesome. The baby’s name is TDNotebook.

What Is TDNotebook?

TDNotebook is a cloud-based evidence management tool for collaboration between your office, co-counsel, vendors, and experts. It’s free like how Dropbox is free – you get a certain amount of free storage, and for anything above that, you have to pay.

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If you need it, build it. We needed help. And we saw an opportunity. So we took action, and now have another business as a result. I’ll explain. The need was simple. Because of our work with investors interested in understanding how patent litigation events impact on their investments, we found ourselves needing to monitor many active patent cases, in addition to the cases we were litigating ourselves. At one point, we considered hiring an intern to help with this specific task, at least during the trading day. But we quickly realized that solving this problem required a software-based solution. So we set out to build one. We looked for something available that would do the job, and failed to find anything useful.

Thanks in no small measure to the talent of our programmer, what we built worked. We were able to get automated alerts of new docket entries and opinions directly to our email. And we could do so for multiple cases, alleviating the concern that we would miss an important opinion. Because our clients tend to have sizable investments, there is a premium placed on our ability to let them know of litigation events quickly and to interpret those events for them, so that they could protect their positions or initiate new ones, based on the recently released publicly available information. As a fail-safe, we began having the alerts sent directly to subscribers of our consulting services. And now we have decided to offer it publicly (www.litigationalpha.com) to fellow lawyers, retail investors, and whoever else can benefit from automated alerts generated based off District Courts docket entries and opinions….

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(c) Image by Juri H. Chinchilla.

Forty-five years ago yesterday, on July 20, 1969, Edwin “Buzz” Aldrin and Neil Armstrong stepped into history. Shortly before 11 p.m. Eastern time, the pair emerged from their landing craft, the Eagle, and became the first men to set foot on the moon. This week, On Remand looks back at that “one giant leap for mankind” and two space suits:  the cases of the missing moon rock and the unidentified Martian matter.

Of the twenty-one hours Aldrin and Armstrong stayed on the moon, only two and a half were spent exploring the moon’s surface. After transmitting “the Eagle has landed” to the relief and exuberance of NASA mission control, the men did not impulsively charge from the Eagle like the Griswolds from their station wagon at Walley World. More than six hours passed before Aldrin and Armstrong opened the Eagle’s door and stretched their legs. What were they doing?

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