Technology

ILTACON 2019: AI Legal Research Bots, Threat Manager Tools, And More

Learn about some of the latest announcements from Intapp, NetDocuments, iManage, and LexisNexis.

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In last week’s column, I shared some of the ILTACON 2019 news that caught my eye while I was in Orlando covering the conference in mid-August. In today’s post, the second and final installment of my ILTACON news roundup, you’ll learn about some of the latest announcements from Intapp, NetDocuments, iManage, and LexisNexis.

First up, Intapp, a company I’ve followed closely over the years.  Not only is their legal software product line always evolving and forward-thinking, but their ILTACON parties are my hands-down favorite! This year’s party did not disappoint, with lots of great wine and fantastic food, along with an incredible view from the Four Seasons rooftop to boot.

But parties aside, let’s move on to what really matters: Intapp’s legal software. To learn about their ILTACON news, I spoke with Jose Lazares, Vice President of Product Strategy and Business Management. He told me about Intapp Conflicts, their latest release which dramatically reduces the time spent on conflict check searches by using AI natural language processing to sort through and surface relevant conflicts. According to Lazares, Intapp Conflicts eliminates 90 percent of irrelevant hits and provides “hit” results that are sorted into 3 buckets: 1) known hits, 2) possible hits, and 3) irrelevant results. From there the user is able to easily sort through the results to determine if any conflicts exist.

Next, I spoke with Mike Sanders, Senior Solutions Expert with NetDocuments. For starters, he shared news of its growth: 35 percent annual growth, with more than 435 customer firms having gone live on NetDocuments in the last 12 months.  We also discussed some of their newer products like SetBuilder, Collabspaces, and ndMail.  With SetBuilder, customers can coordinate closings, automate manual closing binder processes, and drastically accelerate the time-consuming and manual closing process. CollabSpaces makes it easy for customers to share content securely with external users without having to transfer content to a third-party file sharing service or extranet platform. Finally, ndMail is a predictive email management platform that provides filing recommendations that help users quickly and easily file, store, and organize emails into the firm’s matter files stored in NetDocuments.

I also met with Dan Carmel, CMO, and Anne Kokke, VP of Marketing, at iManage. Among other things, we discussed iManage’s new Threat Manager tool which uses AI technology to provide firms with a proactive approach to protecting sensitive client data. One way Threat Manager does this is by identifying patterns in the typical behavior of past employees who have left firms and taken sensitive data with them, in part based on the AI’s understanding of the type of client and matter. By doing so, the software offers continuous protection from both internal and external threats by building a digital model of a user’s activity based on the AI’s understanding of that user’s behavior in the context of a particular matter. Patterns detected by the software can then be used to identify potential threats and thus prevent the loss of confidential data.

And last, but not least, I spoke with Serena Wellen, Senior Director with LexisNexis, and she demoed their new Lexis Advance AI research assistant, Counsel. This intelligent research assistant makes research more personal, guided, and conversational. It does this by transparently tracking a user’s activity in Lexis to provide context and personalized results. One thing it does with that information is create a map of the user’s activity in the sidebar. The sidebar includes the user’s step-by-step activity roadmap, making it easy for the user to easily return to a specific point in the research trail. Counsel also allows a user to search for a term within the sidebar, and then search within those search results for a sub-term in order to locate documents from a past search that might be relevant to a new case or issue. Finally, Counsel can also be used to search for definitions or information in a case you’re viewing and in the future it will also link to other types of data from LexisNexis products like Lex Machina. Right now, Counsel has been released in beta to a small subset of customers, but will be released more widely in the future.

So that’s a wrap! ILTACON 2019 is behind us, and I’m looking forward to next year’s conference. Hope to see you there!

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Niki BlackNicole Black is a Rochester, New York attorney and the Legal Technology Evangelist at MyCase, web-based law practice management software. She’s been blogging since 2005, has written a weekly column for the Daily Record since 2007, is the author of Cloud Computing for Lawyers, co-authors Social Media for Lawyers: the Next Frontier, and co-authors Criminal Law in New York. She’s easily distracted by the potential of bright and shiny tech gadgets, along with good food and wine. You can follow her on Twitter @nikiblack and she can be reached at niki.black@mycase.com.

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