Seamus Byrne is the Founder and visionary behind LawTap, a leading booking and scheduling software for law firms. LawTap enables attorneys to book client appointments with lightning speed, reducing non-billable hours, increasing response times and boosting client satisfaction.
Seamus joins this week’s Evolve the Law Podcast with Host Ian Connett (@QuantumJurist) to discuss the latest LawTap features and client on-boarding solutions available for lawyers. Seamus and Ian also discuss the importance of reducing friction in client communications, changing customer expectations when it comes to responsiveness, and key lessons for entrepreneurs looking to make an impact on the booming LegalTech market.
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Connect with LawTap https://lawtap.com/us
Connect with Ian https://twitter.com/QuantumJurist
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Show Notes
- Defining LawTap and the features available.
- Seamus Byrne’s background in law and computer forensics.
- The vital importance of booking appointments quickly for small law firms.
- Reducing “friction” during the client on-boarding process.
- Changing customer expectations in the legal services market. Why responsiveness is the most important factor (1 to 2 hours) in promoting client satisfaction.
- Overcoming resistance to technological adoption in law.
- LawTap’s future integration and expansion plans.
- How price transparency regulations have impacted the UK legal market.
- Whether price transparency regulations could arrive in US States.
- How LawTap enables compliance with new price transparency rules.
- The importance of resilience for entrepreneurs.
- Lessons Seamus has learned through his multiple LegalTech ventures.
- How to learn more about LawTap and give it a try!
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