From a legal staffing viewpoint, it means that a lot of people who used to be allocated to conduct document review are no longer able to be billed out. People get bored, people get headaches. Computers don’t.
— Bill Herr, a lawyer who used to supervise document review for a chemical company, discussing new e-discovery software that can analyze documents quickly and cheaply. Herr is quoted in an interesting New York Times article entitled Armies of Expensive Lawyers, Replaced by Cheaper Software.