Law firms are pretty standard service businesses, for the most part.
But what if you started a law firm (or reformatted an existing law firm) and ran it like a tech company? Good things, perhaps.
We invited business consultant Erik Mazzone of OutManage onto the Non-Eventcast podcast to discuss.
Erik starts up by defining what a law firm as a platform even means, and how it can lead to excellent customer service for legal consumers (4:04).
Erik next addresses how it’s essential to use law practice management software (6:36) and intake software (10:34) to pull it all off.
After that, Erik focused on the importance of usability with respect to softwares that law firms bring in (18:48).
Lastly, Erik addresses how to approach document assembly tools in a law firm (22:21), as well as the value of integrated payment solutions (27:29).
If you want to run an innovative law firm, try running your law firm like another sort of company. Check out this podcast to learn more.
Feel free to also check out the Non-Event’s Practice Management buyers guide to view the latest resources. (The Non-Event is supported by vendor sponsorships.)
Jared Correia, a consultant and legal technology expert, is the host of the Non-Eventcast, the featured podcast of the Above the Law Non-Event for Tech-Perplexed Lawyers.
