Beyond Biglaw: Categorizing Clients
In order to make a good decision about how to handle clients, it is important to assess their actual or potential contribution to the firm’s professional and financial bottom line.
In order to make a good decision about how to handle clients, it is important to assess their actual or potential contribution to the firm’s professional and financial bottom line.
Getting out there is the only way to stay relevant as a lawyer in this competitive environment, according to columnist Gaston Kroub.
Legal work isn’t slowing down, and the firms that win won’t be the ones working harder — they’ll be the ones working smarter.
But what are the most important things on earth? It depends on whether you're at a law firm or in-house, as columnist Mark Herrmann explains.
Columnist Gary J. Ross explains how NOT to treat the client.
Whatever the reason for the problem, if you are not getting paid what you should and when you should, address your and your clients’ concerns right away.
Can self-employed lawyers have real friends, or is everyone just a potential client?
Law firms and legal departments are writing the future of the profession in separate rooms. What happens when they actually work together?
How much should you talk about legal fees when meeting with a potential client?
There's no surefire way to know if a caller is a moocher -- but look out for these red flags, according to columnist Shannon Achimalbe.
Columnist Gaston Kroub explains how to end your client representations on the right note.
Please welcome Above the Law's newest legal technology writer, Sean Doherty, who today discusses platforms for customer relationship management (CRM).
LexisNexis sat down with John Ursin, Managing Partner at Schenck Price, to learn how the firm is using legal AI to strengthen client service and daily legal work.
Columnist Keith Lee explains why it's so important to manage your client's expectations.
Clients are not the only audience whose trust litigators must win, as columnist Gaston Kroub explains.
According to columnist John Balestriere, private litigators must always strive to be efficient -- but we only serve our clients by figuring out what's the absolute best job we can do, and then analyzing the costs.
Use regularly submitted invoices as a way to impress and reassure clients and create an opportunity to address their concerns, columnist John Balestriere advises.
An incredibly important skill to possess as a lawyer is to remain grounded enough that you can look at issues from the perspective of the client.