Lawyers have always loved a good handshake, a nice fountain pen, and some stacks of documents.
In the past two years, though, law firms have slowly adjusted to the entrenchment of the convenience economy. And there’s still a long way to go for most law firms to make the full move from analog to digital intake.
The technology is largely available, but it also takes a mindset change to get from here to there.
In this episode of the Non-Eventcast, I talk with John Strohmeyer, principal of Strohmeyer Law PLLC and host of the “Five-Star Counsel” podcast.
I start by asking John about his impressive history running marathons — while his wife does other stuff (3:06). Then, John and Jared talk about why law firms take the wrong approach to marketing in general (6:34), while addressing what it takes to get law firms to make the move to digital intake strategies (9:11).
John also discusses how to get law firms to reconcile their preferred high-touch approach with automation strategies (13:57). Finally, we wrap up by discussing the concept of a client care team in the legal industry (20:46).
If you want to learn how to make your intake process more convenient for everybody (including yourself), have a listen below.
Jared Correia, a consultant and legal technology expert, is the host of the Non-Eventcast, the featured podcast of the Above the Law Non-Event for Tech-Perplexed Lawyers.
