Client service
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Beyond Biglaw: The Changing Face Of Customer Service
The best customer service lets customers feel empowered, with some control over the process.
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Beyond Biglaw: Binders And The Retail Customer
It’s tax time. What can lawyers learn from accountants about business development and client service?
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Don’t Assume How Involved Your Clients Want To Be In Their Cases
Make sure you learn how involved clients want to be so you can serve them better.
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Work With Other Professionals You Trust To Better Serve Your Clients
Sometimes, to best advise clients, litigators must go beyond the world of litigation.
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Boutique Law Firms, Litigators, Small Law Firms
Work With Other Professionals You Trust To Better Serve Your Clients
Sometimes, to best advise clients, litigators must go beyond the world of litigation.