Client Relationships
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Boutique Law Firms, Small Law Firms
Power Niche Marketing: My Most Awkward Article -- Terminating Non-Optimal Client Relationships
It is in your interest to rid yourself of certain clients that will harm your career and/or you cannot service appropriately. -
Small Law Firms
How Hunting Clients Is Like Being Addicted To Tinder
Stop swiping and start doing the much harder task of building relationships. - Sponsored
How Transactional Lawyers Can Better Serve (And Maintain) Their Clients
Sign up and join us for our CLE webinar. From importing your checklist to delivering the closing book, you can bolster client service throughout the… -
Biglaw, In-House Counsel
Are In-House Lawyers Happy With Their Outside Counsel?
Corporate clients want practical legal advice, but law firms aren't giving it to them.
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Small Law Firms, Solo Practitioners
How A Car Accident Helped Me Understand The Mindset Of Potential Clients
Turning to a lawyer is at some level an emotional decision. -
Small Law Firms, Solo Practitioners
Make Time For Face Time
It's a giant red flag if you never see your clients -- especially if you don't work in Biglaw. -
Small Law Firms, Solo Practitioners
Stay Away From Potential Clients Who Give Bad Online Reviews
Bad reviews can be petty, vindictive, or downright crazy -- and almost impossible to remove. -
Crime
What Do You Do When A Client Scares You?
Thankfully this situation is rare, but one case in particular recently came to mind. -
Small Law Firms, Solo Practitioners
4 Common Excuses Potential Clients Use To Mooch Discounts From Attorneys
If solo practitioners want to stay in business, they must be able to separate the moochers from the genuinely needy. - Sponsored
AI’s Impact On Law Firms Of Every Size
How solo lawyers, midsize firms, and global large law firms have an opportunity to adjust the way they work. -
Boutique Law Firms, Small Law Firms
Beyond Biglaw: Taste Your Merchandise
There is no guarantee that you will like the taste of your own merchandise, but that doesn’t absolve you from taking one. -
Boutique Law Firms, Small Law Firms
Don't Assume How Involved Your Clients Want To Be In Their Cases
Make sure you learn how involved clients want to be so you can serve them better. -
Money, Small Law Firms, Solo Practitioners
Lawyers Should Not Be Empathetic When It Comes To Collecting Fees
And three tips for when clients ask them to give you a break. -
Small Law Firms, Solo Practitioners
When Potential Clients Try To Be Cheap By Seeking To Lawyer Up At The Last Minute
Some folks are so hung up on saving money that they'll listen to anyone, not knowing whether the advice is good or not. -
Small Law Firms, Solo Practitioners
When Clients Try To Be Cheap By Doing The Work Themselves
Some people do not understand or appreciate what experienced lawyers know.
Sponsored
Sponsored
Generative AI In Legal Work — What’s Fact And What’s Fiction?
Zach Warren from the Thomson Reuters Institute discusses the potential and the pitfalls.
Sponsored
How Transactional Lawyers Can Better Serve (And Maintain) Their Clients
Sign up and join us for our CLE webinar. From importing your checklist to delivering the closing book, you can bolster client service throughout the…
Sponsored
Law Firms Now Have A Choice In Their Document Comparison Software
Six months on since its launch, over 200 firms worldwide are now using Draftable Legal for accurate and reliable document comparison, including UK Top 50…
Sponsored
Sponsored
The Business Case For AI At Your Law Firm
ChatGPT ushers in the age of generative AI – even for law firms.
Sponsored
AI’s Impact On Law Firms Of Every Size
How solo lawyers, midsize firms, and global large law firms have an opportunity to adjust the way they work.
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Biglaw, In-House Counsel
What She Says; What He Hears
Some advice on how to communicate, courtesy of in-house columnist Mark Herrmann. -
Boutique Law Firms, Small Law Firms
Beyond Biglaw: Bridging The 'Enthusiasm Gap'
The election-year concept of an "enthusiasm gap" contains valuable lessons for lawyers as well. -
Boutique Law Firms, Small Law Firms, Television
Beyond Biglaw: Lessons From 'The Night Of' (Part 2)
How do clients view us as lawyers, especially when they watch us interact with other lawyers? -
Biglaw, In-House Counsel
On Succinct Advice
What type of lawyer are you -- someone who underkills a project, or someone who overkills? -
Small Law Firms, Solo Practitioners
Back In The Race: When A Potential Client Asks This One Question First, Be Careful
When the potential client asks this question first, before discussing anything else, you can assume a few things. -
Boutique Law Firms, Small Law Firms, Television
Beyond Biglaw: Lessons From 'The Night Of' (Part 1)
What lawyers can learn about fee negotiation from the new HBO drama. -
Boutique Law Firms, Practice Pointers, Small Law Firms
The Art Of Client Communication: Avoid Legal Jargon; Give Sufficient Detail, But Don't Drown Them In It
Just like other forms of legal writing, written client communication is an evolving process that we as litigators must learn to master.