Law Schools, Screw-Ups, Technology

More Tech Troubles for American University

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Remember MacGate, at American University’s Washington College of Law? It was resolved. But technology problems persist at WCL:

Date: January 28, 2008 2:34:20 PM EST
Subject: Wireless at WCL

Dear Student Body:

The following problems have been discovered with the WCL network:

1. All access points in room 101 were either turned off, or nonfunctional for the past two years.

2. All access points on the 5th floor were located in elevator shafts, or other places where they did not provide coverage.

3. Certain points on the 6th floor were assigned the wrong IP address,and so did not provide access.

The Technology department is working to address these problems. If you continue to experience problems with the internet, please inform the Student Services Committee at [xxxx]. You can also file an online trouble ticket, when you find yourself in an area with internet access, at [xxxx].

Regards,
Student Services Committee

At first we thought this was satirical, but we were assured that it’s not: “This is for real — we got it from the SBA today. Our wireless has been terrible recently.”
Your friends at ATL obviously want you to have wireless access in class. But we realize that some professors contend that internet access in classrooms is an impediment to instruction.

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