
Are You Really Sorry?
Don’t encourage an apology if the client doesn’t really mean it.
Don’t encourage an apology if the client doesn’t really mean it.
Nothing good ever comes of apologies.
Share your insights in this brief survey.
Oh joy, there is an update in the case of the incredibly rude Harvard Law student.
This apology just doesn't cut it.
Readers of the New York Times may have noted an odd correction/apology in the paper last week: In 1994, Philip Bowring, a contributor to the International Herald Tribune’s op-ed page, agreed as part of an undertaking with the leaders of the government of Singapore that he would not say or imply that Prime Minister Lee […]