Keith Lee

Keith Lee

The first step in putting yourself out there is knowing what you are about. You absolutely need to be able to present who you are to people in a simple, cohesive fashion. Otherwise, it can be difficult to make connections with people.

If you are stumbling on who you are or what you do, people lose interest. You need to be able to simply, and quickly, tell a story about who you are. Something that communicates what you are about — as a person and as a professional. You need to be able to express your personal narrative.

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Keith Lee

A couple weeks ago, I wrote about the need to push back against work. To make time for your life outside of the daily grind. That it’s important to be more than your job, both for your job and yourself.

But you do need to work. And when it is time to work, you need to work well. No complications, no distractions, no interruptions. To solely focus on the task at hand and nothing else.

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Keith Lee

“We are what we repeatedly do. Excellence then, is not an act, but a habit.”

— Aristotle

The trick is not holding other people accountable, but holding yourself accountable. It’s the central starting point of developing an appropriate professional mindset — recognizing that you are personally responsible for your actions and results (or lack thereof) delivered to clients.

You must strive to do the best you can in all situations. While it will make a difference in the quality of the work you produce, more importantly it makes a difference in you. Pushing yourself to deliver better work, better services, and better solutions will allow you to self-create new challenges and excitement in your job. It will help keep monotony and routine at bay.

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Keith Lee

There is an old story that tells the tale of three stonemasons. A stranger walks up and asks the stonemasons what they are doing. The first stonemason pauses and says, “I’m making a living.” The second stonemason replies, “I am making the best stone work in the country.” The third stonemason stands up with a distant look in his eyes and says, “I am making a cathedral.”

The first stonemason is a worker bee. He is there to collect a paycheck, nothing more. It is unlikely he will ever find success without someone else’s direction — if he ever finds it at all. A low-level associate. Or doc reviewer. A emp worker. The second stonemason is a craftsman for sure, but lacking in the big picture of what he is doing. An associate. Perhaps a partner someday. The third stonemason is the man who understands the ultimate goal of what their enterprise is all about. He is the senior partner. The one who has clients. One with the will and drive to start his own firm….

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Keith Lee

Last week I wrote about the times when you experience loss in your career. It is a thing that everyone will face at some point. I touched on how to set aside and move on from these losses in order to continue on with your day, serving your clients, and doing your job.

But lawyers often let themselves get wrapped up in their jobs, letting them define who they are. When you are at work from 7 a.m. to 7 p.m. five days a week and a few hours on the weekend, your job can come to define who you are whether you want it to or not.

You have to push back….

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Keith Lee

Starting out one’s career as a lawyer is hard. You’re inexperienced, with only a passing knowledge of the law, thrust into being responsible for other people’s problems. Too often you might not feel confident in handling your own. People are going  to criticize you for any mistake you might make and take you to task for not handling a matter exactly as they would have wished. When beset with criticism and difficult situations, it can be easy to turn inwards and reel in feelings of doubt and a lack of self-confidence.

It can be difficult to preserve….

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Keith Lee

Last week I wrote about a complaint I heard from a client after they had been billed for two bottles of water served to them by their former lawyers at a meeting. I got numerous emails from people saying it was one of the most shocking behaviors that they had ever heard, the lowest of the low — a lawyer billing a client for a bottle of water that they had given to the client. When I wrote about it, it was the most egregious thing I had ever heard that a lawyer had billed to their client. But as a lawyer I know often says, “Take your expectations, then put even lower. Try the gutter.”

Less than a week later, there’s something worse in the news. A lawyer got sanctioned for his incompetent representation — then billed the sanctions to the client….

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Keith Lee

It’s always interesting to have conversations with clients who have gone through multiple lawyers. Not the sort of clients who have gone lawyer shopping in the past, bouncing around looking for the lowest price, but rather the client who has had a relationship with a lawyer in the past and has decided to break away from that lawyer due to poor performance or bad customer service. Listening to clients who have severed relationships with other lawyers offers a glimpse into what is going on in the mind of clients and what they expect from the legal services they obtain.

One of the most egregious things I’ve heard lately from a client has to do with a couple of bottles of water….

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Keith Lee

Because I’m a glutton for punishment (I’m writing for ATL aren’t I?), every now and then I will trawl through SSRN to see if there is anything worthwhile to read. Usually there isn’t. Mostly it’s stuff like Harry Potter and the Law or whatever. It can be hard finding substantive, interesting material to read among the cruft. The other problem is that the authors are publishing articles in law reviews — which no one reads. It’s far better to submit an article to a blog (or set up your own), if you really want to reach people. I gather the point is not to be read, but instead to have an extra line on your résumé. But I digress.

I stumbled across an older (2003) article on the perceptions of various members of the profession on the writing skills of new lawyers entitled How Judges, Practitioners  and Legal Writing Teachers Assess the Writing Skills of New Law Graduates: A Comparative Study, by Susan Hanley Kosse and David T. Ritchie.

It is a rather broad study covering a number of issues that arise from the quality of legal writing among new lawyers. In particular how established members of the profession view the writing skills of new lawyers. So how did they fare?

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Keith Lee

One of the first realities that new lawyers come to confront as they graduate law school — whether it be on their own or within a firm — is that clients are the life blood of practice. No clients, no practice.

This often comes as a surprise to new lawyers. Despite the the glut of lawyers, declining legal industry, and overall economic malaise, many new lawyers still think that clients will magically appear once they have received their J.D. and passed the bar. A few months into practice, they are quickly dissuaded of this notion.

Instead, they learn that clients must be developed or found.

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