Let the micromanagement begin! Clients always complained about bills, but over the last several years, clients elevated their complaints to outright micromanagement, objecting to “block billing” and refusing to pay for internal team meetings, even on massive projects.
I’ve said before that this billing regime saps lawyers of valuable efficiency. Not that lawyers are perfect, but constantly stopping to parse out billing for every individual task creates a bigger waste.
Now clients have a new technological tool to intrude upon the workday….