Client-First Focus Keeps Locke Lord Ahead Of The Competition
Procuring the right tools to meet the firm’s goals and accommodate client demands.
Locke Lord LLP recognizes that running a profitable business and putting clients first are not mutually exclusive. Nowhere is that clearer than in the firm’s mission statement, which states, “We will serve our clients’ interests first. Our firm’s success will follow.”
Achieving both goals can be a delicate balance. It requires all contributors to be at the top of their games at all times. That means working smarter while finding ways to minimize wasted time and effort. The other half of that equation is the need for the firm to deliver services in a manner that creates maximum value to their clients and keeps them coming back.
Locke Lord, a respected national law firm with global reach, serves clients around the world in a wide range of litigation and transactional issues. Knowing that technology is one key method of attracting and retaining clients, the firm recently invested in Westlaw Edge™, an AI-powered legal research platform.
Procuring the Right Tools to Meet the Firm’s Goals and Accommodate Client Demands
The team at Locke Lord was among the first to realize the power of technologies powered by artificial intelligence. AI-powered technology, such as Westlaw Edge, provides the efficiencies necessary to help them accomplish routine tasks faster so their professionals can focus on higher value activities. Art Anthony, a partner in the firm’s litigation group, explains, “My primary consideration in evaluating new technologies is the value-add to the firm and to the client in terms of efficiency. Clients are looking for their law firms to be efficient with the delivery of legal services and to minimize costs where possible.”
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