Tiffany Monroe is going viral for all the right reasons. The Chief People & Culture Officer at the tax preparation company H&R Block — and a Pepperdine Law graduate — demonstrated pop culture savvy, a keen insight into human nature, and some good old-fashioned newsjacking. Yesterday the internet — nah, the nation — was abuzz with news of the engagement of music mega star Taylor Swift and Kansas City Chiefs tight end Travis Kelce.
The news, dropped in the most millennial-coded way possible, a joint Instagram post, broke smack in the middle of the work day. And *millions* (yours truly included) found it difficult, to say the least, to focus on work while speculating with the respective group chats about the potential details of America’s royal wedding.
And Monroe knew that. So she gave folks the afternoon off. “Go home. Celebrate love. Speculate about the dress. Argue whether the reception will be held in KC or a castle in Europe.” Absolute perfect and exactly what a major company’s Culture Officer should do.
But what makes it a truly A+ move is how Monroe linked it back to H&R Block’s business. She ends the missive with the note, “congratulations to all of you for being part of the only company the understand that life changes = tax changes.”
Just brilliant. And publicized on H&R Block’s TikTok, because it deserves it.
Read the full email below.
Kathryn Rubino is a Senior Editor at Above the Law, host of The Jabot podcast, and co-host of Thinking Like A Lawyer. AtL tipsters are the best, so please connect with her. Feel free to email her with any tips, questions, or comments and follow her on Twitter @Kathryn1 or Mastodon @[email protected].