Responsible AI Management: A Simple Framework For In-House Lawyers
Here are three overarching areas of concern in-house lawyers can focus on when developing a proactive approach to AI management.
“There’s no way we can stem the AI tide now,” an in-house lawyer told me. And she’s right. Before Large Language Models brought us tools like OpenAI’s ChatGPT, companies already used AI-enabled technology tools for day-to-day tasks and operations.
Now after the release of ChatGPT, we’ve been inundated with information on AI’s potential impact on business and the law.
“Even if I had the time to wade through it all, how can I determine what’s relevant?” my friend asked. “I just want a simple framework to use as a launching pad for managing AI.”
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To that end, here are three overarching areas of concern in-house lawyers can focus on when developing a proactive approach to AI management.
1. Build AI Products Responsibly
Today’s legal teams must collaborate more closely than ever with product development teams to understand how the company’s products and services incorporate AI usage and to provide guidance on applicable legal requirements such as data privacy, security, and intellectual property rights.
For example, exaggerated claims about a product’s AI-driven capabilities can lead to legal issues and loss of consumer trust. Developing proof is critical for truthful and accurate claims.
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A cross-functional team might include legal, engineering, IT, product management, sales, and other relevant stakeholders. The more expertise you can tap into, the more likely you are to find the delicate balance between risk and innovation.
2. Properly Onboard Vendors Of AI-Powered Products And Services
For legal, this involves reviewing licensing and service level agreements for the appropriate provisions for risk allocation, liability, and indemnification. As AI use expands, you’ll also want to guide your procurement team to ask vendors how their AI models were created, what data they used, how they obtained permission to use the data, and other questions.
Procurement teams must ensure that vendors don’t use your data in ways that violate your data privacy policies and must protect your and your clients’ data from being misused or stolen.
Like so much else in your role, this requires staying current on the rapidly changing regulatory landscape and legal precedents. Participating in initiatives like the MIT Task Force on Responsible Use of Generative AI for Law can help you incorporate responsible AI management and develop best practices for mitigating AI-related risks and limitations.
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3. Implement AI Policies And Training
Guide employees to make choices that withstand public scrutiny and the test of time. Implementing company policies, procedures, and training shows you are dedicated to responsible AI management.
The critical thing to remember is that policies and programs don’t have to be perfect or all-encompassing right now. You will likely revise them several times as the AI ecosystem evolves. Don’t let that stop you from taking the first step.
Trust Your Legal Experience
You don’t necessarily have to create a whole new set of rules for AI. Start by looking at your existing tools and processes for meeting your standard legal and ethical duties and responsibilities. Many of these can be applied to AI and its use.
Trust in your expertise. After all, you’re in this position because you are a talented lawyer with a proven record of legal and ethical decision-making. Your experience is a powerful tool in helping you be a wise AI leader.
How confident are you in handling AI and law?
How is AI affecting your company?
Can we use the same tools to deal with AI as other technologies that came before? Share your thoughts in the comments section below!
Olga V. Mack is the VP at LexisNexis and CEO of Parley Pro, a next-generation contract management company that has pioneered online negotiation technology. Olga embraces legal innovation and had dedicated her career to improving and shaping the future of law. She is convinced that the legal profession will emerge even stronger, more resilient, and more inclusive than before by embracing technology. Olga is also an award-winning general counsel, operations professional, startup advisor, public speaker, adjunct professor, and entrepreneur. She founded the Women Serve on Boards movement that advocates for women to participate on corporate boards of Fortune 500 companies. She authored Get on Board: Earning Your Ticket to a Corporate Board Seat, Fundamentals of Smart Contract Security, and Blockchain Value: Transforming Business Models, Society, and Communities. She is working on Visual IQ for Lawyers, her next book (ABA 2023). You can follow Olga on Twitter @olgavmack.
