NEW YORK, October 28, 2025 – Checkbox, the leading AI-powered intake and workflow automation platform, has been named a Sample Vendor in the Gartner® Hype Cycle™ for Legal, Risk, Compliance and Audit Technologies 2025 in two categories: Legal Department Intake and Triage and Legal Chatbots.
The Hype Cycle™ helps legal and business leaders understand the evolution of key technologies and the potential impact on their future operating models. Checkbox’s inclusion highlights a growing focus on intake, triage, and AI-enabled support tools that help legal teams scale efficiently and deliver greater business value.
Why This Matters Now
Legal teams are entering 2026 under increasing pressure — higher demand, rising regulatory complexity, and limited headcount growth. The volume of requests continues to climb, while manual request handling and ad-hoc communication compound inefficiency and increase risk.
Intake, triage, and AI-assisted tools are redefining how legal work flows through the organization. By creating structure around requests and automating routine steps, legal teams gain the capacity and insight to move faster, prioritize strategically, and deliver greater business value.
How Checkbox Powers This Transformation
Checkbox enables legal teams to:
Intelligently capture requests where work happens – Slack, Teams, Email, Salesforce, and more – then triage them automatically
Use AI assistants to answer routine questions and deflect low-value work
Generate structured data for reporting, capacity planning, and executive visibility
Reduce turnaround time while improving stakeholder experience and consistency
“Legal teams are redefining how they operate — combining automation with data to turn efficiency into measurable impact,” said Evan Wong, CEO of Checkbox. “When you can see what’s coming, automate what you can, and focus on what matters most, legal becomes a true strategic partner to the business.”
The Gartner® Hype Cycle™ for Legal, Risk, Compliance and Audit 2025 is available to Gartner subscribers. For more information, visit Gartner.com. To see how Checkbox supports intake, triage and AI-assisted automation, view our interactive demo or speak with a solutions consultant here.
About Checkbox
Checkbox is the leading AI intake and matter management software that helps General Counsels and Legal Operations capture, automate, and track all legal work without changing how lawyers and business teams work. Trusted by global legal departments at industry-leading companies including Pepsi, SAP, Elastic, and Xero, Checkbox provides a single source of truth for legal work, enabling real-time visibility, streamlined workflows, and actionable insights. For more information, visit checkbox.ai.
Disclaimer
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