Some Clients Have Unusual Payment Preferences
Clients with unusual payment methods can make the already-tough job of being a lawyer even more difficult.
Clients Often Wait Until The Last Minute To Complete Tasks
Unfortunately, your client's documents will not magically complete themselves before the deadline to file.
Why Experience Still Matters In An AI-Driven Legal Industry
A conversation with Trustpoint.One CEO Christopher Gallagher.
Some Clients Prefer Speed Over Quality
Lawyers need to have frank conversations with clients about how much time a project might reasonably be expected to take.
Trust What Clients Say, But Verify
Although you can't spell 'client' without 'lie,' many times, the problem isn't intentional deception, just miscommunication.
People Love To Threaten Bankruptcy During Litigation
Although the threat of bankruptcy can be used as a litigation tactic, clients often don't go through with it.
Clients Might Not Always Understand The Benefit Of Fee Discounts
Part of the problem is that clients often do not understand what the fair market value of the work being performed is.
PI Firms Don’t Need More Tools. They Need Fewer.
Every new tool a PI firm buys solves one problem and connects nothing. The real fix isn't another purchase — it's keeping the whole case in one place, from accident to resolution. Here's how.
Some Clients Like To Play Lawyer
There is absolutely nothing wrong with a client completing tasks as part of a representation, but playing at lawyer, much like playing at brain surgery, can go bad really fast.
Representing Individuals Is Very Different From Representing Companies
Some clients can let emotions be the primary driver of their decisions when it comes to legal projects.
Helpful Questions To Ask Of Clients When Working In-House
With these few questions, hopefully you can help build relationships while also problem-solving.
Clients Usually Shouldn’t Micromanage Lawyers
Sometimes, when a nonlawyer micromanages an attorney, there can be problems.
Beyond Recall And Precision: Strategic Oversight Of AI Managed Review
AI can accelerate document review, but metrics alone aren't enough. Learn how Managing Attorney oversight turns AI-driven review into a more adaptive, strategic and defensible process.
When Lawyers Recommend Wasting Money
Think about whether filing the brief, or opposing the motion, can conceivably do any good.
The Future Of Law: Expert Insights For Changing Legal Services
HighQ asked some of the most esteemed legal industry experts one simple and powerful question: 'What do you believe lawyers and law firms need to do to prepare for the future?'
5 Easy Steps To Fix Your Problems With Clients & Opposing Counsel
These suggestions could be akin to the Ten Commandments for handling difficult clients and opposing counsel.
The Client Appreciation Curve
Remember the importance of finishing a client's case as soon as possible so everyone can move on.
Make Credit Card Authorization Part Of Your New Client Intake Process
Our friends at LawPay are offering ATL readers free sample authorization forms.