It’s always interesting to have conversations with clients who have gone through multiple lawyers. Not the sort of clients who have gone lawyer shopping in the past, bouncing around looking for the lowest price, but rather the client who has had a relationship with a lawyer in the past and has decided to break away from that lawyer due to poor performance or bad customer service. Listening to clients who have severed relationships with other lawyers offers a glimpse into what is going on in the mind of clients and what they expect from the legal services they obtain.
One of the most egregious things I’ve heard lately from a client has to do with a couple of bottles of water….
There’s another story today about the soft market for law school applications. According to the National Law Journal, law school applications are down 8 percent this year, and a shocking 37 percent since 2010.
But one law school is experiencing a boom in applications. It’s a new law school, one that probably shouldn’t exist in the first place. But it is doing one thing right that other law schools still resist: it’s dirt cheap….
Patent litigators travel frequently. I addressed the topic back in early March. Travel can be tiring, or fun, or a combination of the two. And travel episodes are sometimes good for a laugh afterwards. Sometimes, you can even learn a business lesson or two from a travel experience. On a recent trip, I was reminded that trying to save some money can be costly in other ways. And while it is nice to be running a firm that is a cheaper alternative to Biglaw, there is no excuse for letting that price differential compromise the quality of our services. We don’t, and never will, but reminders of that principle do not hurt either.
A few months ago, Zach and I needed to make a trip to meet with a client and separately deal with an issue in one of our cases. When I was in Biglaw, both of the firms I worked for had in-house travel agents, and because of the nature of my practice, I got to know the actual agents pretty well. If I had a business trip, all it took was an email or phone call, and everything would be arranged based on my travel profile and preferences. The occasional “can you get me an earlier flight” or “flight cancelled, get me home” situation was often handled seamlessly as well. And while I was never in the “client is paying for it, so it’s first class for me” camp, I also never hesitated while at Biglaw to incur additional travel cost when there was a compelling business reason for it.
So if it cost a bit more to take a flight at a certain time of day, so be it — especially if flying at those times would make me more productive, i.e., capable of generating billable hours. Or if an upgrade that would allow me to get some much-needed rest was available for a moderate cost, I would take it. But I could not stomach employing some well-worn Biglaw travel tricks, such as always booking refundable full-fare tickets in coach to pretty much guarantee an upgrade. As the years went by, of course, increased client focus on expenses cut out some of the marginally abusive practices. It is hard to worry about securing an upgrade — when you are trying to get the client to pay for the trip in the first place.
Things are different now that I have my own boutique firm….
We give law schools a lot of flak for the way they take massive amounts of money and then have the gall to call us every week asking for donations. What did they do with the original $150K? I guess in my case it was “buy real estate.” But still.
So when I say there’s a law school out there nickel and diming its graduates, I’m not colloquially talking about $150K in tuition. No, I’m using “literally” entirely accurately. They are literally taking dimes and nickels off their alums….
With profits per partner soaring at some Biglaw firms, partners need to find ways to spend all of their money. Some like fine wine, but others prefer fine women — and that’s usually where all the trouble begins.
Case in point: one prominent partner recently found himself involved in some shady police activity after a woman who claimed she was owed money for “services” was arrested at his home with drugs stashed in her nether regions.
This partner’s bio has since been removed from the law firm’s website. Who is he, which firm does he work for, and what allegedly happened?
Today, we’ve got yet another law student employment train wreck. When you’re searching for a summer job in this economy — or really, any job at all, even after graduation — you don’t have very much bargaining power as to your starting salary. Apparently some law students aren’t familiar with this fact.
Pay close attention, 1Ls, because this is a teachable moment. If you want to negotiate for a higher salary, please don’t tell a law firm managing partner that you consider his firm’s summer wages to be on par with those of a “McDonald’s hourly worker”…
We spend a lot of time chronicling the lows of being a contract attorney. It’s the very bottom rung of the legal profession, but no matter how disrespected the job it is still an essential part of modern litigation. These jobs are rarely permanent positions so as contractors move from temp job to temp job there is an inordinate amount of terrible and just plain crazy jobs out there. Horrible working conditions, bad bosses and low wages are all par for the course, so it takes something really special to stand out.
This job posting a tipster sent in literally had my jaw dropping. So what job is flirting with minimum wage and has even a jaded industry insider like me shocked?
Most days, I’m proud of owning my own small law firm. And while technically, I’m not a solo — I’ve had an assistant for over eight years now as well as a revolving crew of of counsel, part-time associates and independent contractors — many of my colleagues lump me and most very small law firms into that category nonetheless. So when other solos act foolishly or unprofessionally, it reflects poorly on the rest of us.
Understand, I’m not picking on solos. Let’s face it — large law firms are hardly paragons of upstanding conduct; one needn’t look further than the recent Dewey & LeBoeuf scandal as proof. But for whatever reason, when Biglaw behaves badly, that conduct doesn’t diminish the reputation of Biglaw in the eyes of judges and other lawyers as it does for solos.
So that’s why it bugs me when solos do stupid — and often avoidable — things. Here are my top three peeves:
It’s one thing to say that you bill at $200 or $500 or $1,000 an hour; it’s another to actually collect those fees. Every time a client fails to pay a bill, you’re effectively discounting your overall rate. And while writing off $500 here or there may not seem like much, over the course of the year it can amount to several thousand dollars – which doesn’t take into account the added cost of chasing down clients to collect from them.
Of course, the best way to avoid getting stiffed is to obey Foonberg’s Rule: Get the money up front. Unfortunately, sometimes, you can’t predict the full cost upfront – and if the expected bill is mid-five figures or more, a client simply may not have that kind of money all in one place. Moreover, taking payment up front won’t guard against a client asking for a refund down the line if you haven’t vetted the client properly. So beyond upfront payment, here’s a list of tips to avoid getting stiffed:
How much do you think it costs to kill a lawyer these days? Would it depend on the lawyer’s pedigree and prestige? How big is his book of business? Does he wear a pocket square?
These are just some of the important questions that factor into the price for a lawyer’s head, and if we had to guess, we’d start the bidding at about $75,000, since that’s likely what the very average lawyer who’s been practicing for a while could expect to earn in a year’s time.
Using that number as a starting point, if you found out that someone you loved wanted to kill you and offered just a measly $1,000 to the contract killer, you’d probably be insulted. But wait — what if she also offered sex as an additional incentive to “blow [your] brains out”?
Honey, no offense, but you really aren’t that good of a lay….
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