Turn Client Feedback Into Your Next-Generation Marketing Engine
BirdEye’s comprehensive online reputation management platform lets law firms tap into the most powerful source of revenue: happy clients.
The days when a solo practitioner or small law firm could rely on “word of mouth” for business development are fading fast. Moreover, today’s clients are digitally savvy and increasingly immune to traditional advertising and marketing messages. When deciding which law firm to hire, potential clients consult the source they trust most: other clients. Online reviews play a huge role in the clients’ decision-making process. To succeed in such a landscape, legal practices must develop a deep understanding of their clients’ wants and needs, immediately address all client issues, and ensure satisfied clients’ voices get heard.
Online reputation management leader BirdEye is offering a free e-book exploring such topics as:
- Why online reviews important;
- How to focus on the sites most important to your practice;
- How to ask for online reviews;
- Review Management;
- Driving the client experience with reviews; and
- Choosing a platform.
BirdEye’s comprehensive online reputation management platform lets law firms tap into the most powerful source of revenue: happy clients. Gather, analyze, and act on client feedback from social media, review sites, and surveys about professional services — in real-time, from one place. Access deep insights to understand exactly what clients like and dislike in order to solve problems instantly and improve operations. Get started here.
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