A Critical Evaluation Of eDiscovery Vendors

Law firms and corporate legal operations departments frequently leverage eDiscovery technology to effectively and efficiently respond to litigation, investigations, due diligence, and regulatory requests. With the big data boom, a rush of eDiscovery software solutions have flooded the market to address the need for handling enormous volumes of electronically stored information (ESI).

At the start of 2019 alone, over 100 solutions were listed in the eDiscovery category on a certain peer-to-peer review site. The dramatic increase in new vendors — along with a surge in new feature development — has made it difficult to compare the relative strengths and weaknesses of any particular platform. For this reason, evaluating the various available solutions can be a real challenge.

To maximize the return on investment in your eDiscovery solution, it’s critical to ensure not only that the technology checks all of the boxes, but that the technology vendor does too. Asking the right questions in your evaluation can help differentiate between vendors as well as tailor your overall approach to vendor evaluation. For example, how does the vendor prioritize security? At what rate are they innovating in response to evolving technology?

In this whitepaper from Everlaw, learn the five hard questions everyone should ask eDiscovery software vendors, looking beyond a comparison of individual features and diving deeper into the value provided and the strategy behind product development.