Client Relationships
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A Strategic Approach: Tips For Growing Your Legal Practice During Economic Uncertainty
A critical aspect of running a successful, profitable law practice is ensuring prompt and timely payments from clients.
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How to Make a Great First Impression with Clients
First meetings are all about laying a foundation to build on.
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Are you over-identifying with your clients or allowing your emotions to cloud your legal judgment? Stop it, right now.
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The One Thing Lawyers Should Be Thankful For
The one thing lawyers should be thankful for is their most basic reason for existing — to help their clients improve their lives.
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No One Is A Rational Decisionmaker
Don’t expect your stressed-out clients to act calmly; serve them as they actually are.
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How To Deal With Clients Who Want You To Discount Your Fee
Only give discounts to clients who are willing to make concessions and do their part.
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What The Aftermath Of An Auto Accident Taught Me About Being Flexible With Client Service
Lawyers have to make money but that doesn’t mean we always have to act like a businessperson.
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Beyond Biglaw: Taste Your Merchandise
There is no guarantee that you will like the taste of your own merchandise, but that doesn’t absolve you from taking one.
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Law Firm Basics: How To Improve The Client Experience
Client experience is the number one factor that determines whether or not a client will work with you in the future and refer others to your law firm.
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How To Create A Client Focused Law Firm Culture
Creating a client focused law firm culture can help you stand out in an industry that’s filled with competent and experienced attorneys.
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Law Firm Basics: How To Impress A New Client
Getting and keeping clients requires you to make a lasting first impression.
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Don’t Assume How Involved Your Clients Want To Be In Their Cases
Make sure you learn how involved clients want to be so you can serve them better.
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Boutique Law Firms, Practice Pointers, Small Law Firms
Just like other forms of legal writing, written client communication is an evolving process that we as litigators must learn to master.