No One Is A Rational Decisionmaker
Don't expect your stressed-out clients to act calmly; serve them as they actually are.
Don't expect your stressed-out clients to act calmly; serve them as they actually are.
Turning to a lawyer is at some level an emotional decision.
Explore the mindset, cultural shifts, and training strategies that define the AI‑savvy lawyer, revealing why human judgment, standardized competence, and integrated learning—not technology alone—will shape the future of the profession.
Even disputes supposedly only about money involve emotion -- and knowing this will help you serve your client.