client relations
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Small Law Firms, Solo Practitioners
How To Deal With Clients Who Want You To Discount Your Fee
Only give discounts to clients who are willing to make concessions and do their part. -
Small Law Firms, Solo Practitioners
What The Aftermath Of An Auto Accident Taught Me About Being Flexible With Client Service
Lawyers have to make money but that doesn't mean we always have to act like a businessperson. - Sponsored
Are Small Firms Going Big On Legal Tech?
Please help us benchmark your firm against your peers through this (always) brief and anonymous survey and enter for a chance to win a $250… -
Career Center, Career Files, Lawyers
From The Career Files: How To Navigate The Mid-Year Review Meltdown
I've been getting anxious calls and emails from clients for the last couple of weeks, stressing out about what their reviews will say and what they will mean.
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Biglaw, General Counsel, In-House Counsel
The Best Offense Is A Good… Network Of Law Firms
An argument in favor of in-house counsel spreading their business across multiple firms. -
Job Searches, Technology
From The Career Files: Every Relationship Matters
Ari Kaplan chats with Peter Rouse, noted intellectual property lawyer and serial entrepreneur. -
Rank Stupidity, Small Law Firms, Solo Practitioners
Silly Things Clients Say
Some client comments that don't make sense, or are unintentionally funny, or are annoying. -
Career Center, Career Files, Lawyers
From The Career Files: One and Done, How To Stop Procrastinating
Struggling with procrastination? Here's advice on how you can stop doing that. -
Biglaw, In-House Counsel
Are In-House Lawyers Happy With Their Outside Counsel?
Corporate clients want practical legal advice, but law firms aren't giving it to them. - Sponsored
Document Automation For Law Firms: The Definitive Guide
Legal document automation is no longer only for the exclusive few. -
Career Center, Career Files, Lawyers
From The Career Files: Dealing With Difficult Opposing Counsel
Some interactions with opposing counsel can be stressful, challenging, and even downright hostile. -
Small Law Firms, Solo Practitioners
How A Car Accident Helped Me Understand The Mindset Of Potential Clients
Turning to a lawyer is at some level an emotional decision. -
Small Law Firms, Solo Practitioners
Make Time For Face Time
It's a giant red flag if you never see your clients -- especially if you don't work in Biglaw. -
Small Law Firms, Solo Practitioners
Stay Away From Potential Clients Who Give Bad Online Reviews
Bad reviews can be petty, vindictive, or downright crazy -- and almost impossible to remove. -
Crime
What Do You Do When A Client Scares You?
Thankfully this situation is rare, but one case in particular recently came to mind.
Sponsored
Sponsored
Profit Powerhouse: Elevating Law Firm Financial Performance
In this CLE-eligible webinar on April 10th, we’ll explore the most common accounting pitfalls and how to avoid them for your firm.
Sponsored
Document Automation For Law Firms: The Definitive Guide
Legal document automation is no longer only for the exclusive few.
Sponsored
Early Adopters Of Legal AI Gaining Competitive Edge In Marketplace
How to best leverage generative AI as an early adopter with ethical use.
Sponsored
Sponsored
How AI Is The Catalyst For Reshaping Every Aspect Of Legal Work
Findings from the "Future of Professionals Report," based on a survey of 1,200 professionals from North and South America and the UK.
Sponsored
Are Small Firms Going Big On Legal Tech?
Please help us benchmark your firm against your peers through this (always) brief and anonymous survey and enter for a chance to win a $250…
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Small Law Firms, Solo Practitioners
4 Common Excuses Potential Clients Use To Mooch Discounts From Attorneys
If solo practitioners want to stay in business, they must be able to separate the moochers from the genuinely needy. -
Boutique Law Firms, Small Law Firms
Beyond Biglaw: Taste Your Merchandise
There is no guarantee that you will like the taste of your own merchandise, but that doesn’t absolve you from taking one. -
Career Center, Career Files, Lawyers
From The Career Files: Swimming Lessons For Baby Sharks: Practical Advice For New Lawyers
Sometimes the job of lawyer involves taking a bullet for your client. -
Boutique Law Firms, Small Law Firms
Don't Assume How Involved Your Clients Want To Be In Their Cases
Make sure you learn how involved clients want to be so you can serve them better. -
Money, Small Law Firms, Solo Practitioners
Lawyers Should Not Be Empathetic When It Comes To Collecting Fees
And three tips for when clients ask them to give you a break. -
Small Law Firms, Solo Practitioners
When Potential Clients Try To Be Cheap By Seeking To Lawyer Up At The Last Minute
Some folks are so hung up on saving money that they'll listen to anyone, not knowing whether the advice is good or not. -
Small Law Firms, Solo Practitioners
When Clients Try To Be Cheap By Doing The Work Themselves
Some people do not understand or appreciate what experienced lawyers know.