Diana O’Brien
Lawyers are not always the smartest people in the room.
— Diana O’Brien, Chief Marketing Officer at Deloitte LLP, giving the keynote address at the Legal Marketing Association’s annual meeting. Speaking about the changes in legal marketing and business development, she believes a quality client experience is key. While attorneys have a role to play in legal marketing and business development, they don’t always have the right answer.
Managing Partners are Navigating the AI Inflection Point.
New executive research from Ari Kaplan explores how law firm leaders are responding to changing client expectations, evolving economics, talent transformation, and AI governance.
Kathryn Rubino is an editor at Above the Law. Feel free to email her with any tips, questions, or comments. Follow her on Twitter (@Kathryn1).