Partners Shouldn’t Communicate To Associates Through Other People
Partners should strive to communicate directly with associates whenever possible
Once You Engage Outside Counsel, Use Them!
In-house lawyers, keep your egos in check and work together with your external partners.
Managing Partners are Navigating the AI Inflection Point.
New executive research from Ari Kaplan explores how law firm leaders are responding to changing client expectations, evolving economics, talent transformation, and AI governance.
Talk Nerdy To Me
And fail in your role as in-house counsel....
Don’t Assume How Involved Your Clients Want To Be In Their Cases
Make sure you learn how involved clients want to be so you can serve them better.
What She Says; What He Hears
Some advice on how to communicate, courtesy of in-house columnist Mark Herrmann.
Think Like A Pilgrim: Striking The Right Balance Of Legalese In Client Communications
Take a lesson from the Pilgrims and the spirit of Thanksgiving for better client communications all year long.
Why Experience Still Matters In An AI-Driven Legal Industry
A conversation with Trustpoint.One CEO Christopher Gallagher.
The Reader, The Reader!
Be kind to readers: Remind them what you’re talking about.
Beyond Biglaw: Your Captain Speaking
What pilots can teach lawyers about shepherding clients through a particular unfamiliar legal experience.
How To Nag
If you're going to nag, says in-house columnist Mark Herrmann, then be sure to do it effectively.
The Art Of Client Communication: Avoid Legal Jargon; Give Sufficient Detail, But Don’t Drown Them In It
Just like other forms of legal writing, written client communication is an evolving process that we as litigators must learn to master.
Beyond Recall And Precision: Strategic Oversight Of AI Managed Review
AI can accelerate document review, but metrics alone aren't enough. Learn how Managing Attorney oversight turns AI-driven review into a more adaptive, strategic and defensible process.
Follow This Golden Rule Of Communication
Follow this rule of communication so you can follow the golden commandment of a trial lawyer: win.
Old Lady Lawyer: Is There A Failure To Communicate?
We dinosaurs need to watch our language; millennials need to understand the popular culture that made us.
Beyond Biglaw: Strong Attachments (Or: Important Advice About Email)
Sloppiness with email attachments will dent your reputation, especially if it occurs frequently or overlaps with other demonstrations of carelessness.
If You’re Using . . .
Four tips for how to communicate clearly, from in-house columnist Mark Herrmann.
3 Examples Of Narrow Perspectives, And 1 Solution
Lawyers who work in all environments should strive to write simply and comprehensibly, but this is particularly important for folks who are in-house.