Are You Controlling Your Client’s Narrative?
Columnist Keith Lee explains why it's so important to manage your client's expectations.
Clients Do Not Pay You For Your Time
An incredibly important skill to possess as a lawyer is to remain grounded enough that you can look at issues from the perspective of the client.
Do Law School Rankings Affect Your Choice?
Share your insights in this brief survey.
6 Warning Signs For When Not To Take On A Client
Though often you just don’t know until you’re already knee-deep in the representation, here are some red flags signaling when it might be better to pass on a certain prospective client.
Betting On Clients
Not all of your clients are going to be ideal, but you have to go out there and get them.
Business Development: 5 Things That I Have Seen Work
Current in-house lawyer and former Biglaw partner Mark Herrmann reflects back on 30 years of practicing law and identifies what he saw actually generate new business.
Happy Clients, Happy Life
You can create a great client experience from the moment you open your doors, and you should make it a priority for the life of your practice.
Decrypting Crypto, Digital Assets, And Web3
"Decrypting Crypto" is a go-to guide for understanding the technology and tools underlying Web3 and issues raised in the context of specific legal practice areas.
Giving It Away (Or, Case Studies Of Business Development That Worked)
In-house columnist Mark Herrmann shares actual, real-world examples of how giving away ideas and work product to prospective clients can help you land business.
Reinventing The Law Business: A Satisfied Client Is… A Disaster!
If "satisfying" clients is not enough, what must law firms do in order to survive and thrive?
Focus On Keeping And Growing Your Existing Clients
Smart businesses don't chase new clients at the expense of keeping and growing existing clients -- and law firms shouldn't either.
Why Big Firms Can’t Break In (Or, Developing Business At Biglaw)
Here's how a law firm can win new business -- but it's not easy....
Back In The Race: The Pure Solo Business Plan
How can you get by as a "pure solo" or "true solo," a solo practitioner without any associates or support staff?
Beyond Biglaw: Top Of Mind
If you want to assess your current standing in the legal profession and job security, ask yourself this one important question.
Can You Build A Cathedral?
Phone calls, emails, meetings -- columnist Keith Lee asks, what is the point of it all?
What’s Worse Than Billing A Client For Bottled Water? Billing Them For Sanctions
We've got to do better than this, according to columnist Keith Lee.
Do You Build Invoices Or Relationships?
An egregious episode offers a lesson in client service.